Join Our Team: PPAI Careers & Culture

IT Director

Location: Dallas, TX

Reports to: CEO

Job Summary:

The IT Director will oversee the technology strategy and operations for PPAI, with key responsibilities around the organization’s Enterprise Resource Planning (ERP). This role is responsible for ensuring the effective and efficient use of technology to support the PPAI’s goals and objectives. The IT Director will lead a team of IT professionals, manage the IT budget, and collaborate with other departments to implement technology solutions that enhance business performance.

Key Responsibilities:

• Technology strategy lead: Develop, implement, monitor, and continue to enhance the organizational IT strategy for PPAI aligned with the associated goals and objectives and all PPAI stakeholders. Ensure overall solutions are scoped with PPAI mission and vision in-mind and implemented in a budget-conscious way. (30%)
• Technology infrastructure and ERP: Oversee the management of the organization’s IT infrastructure, including networks, hardware, software, and security. Lead design, development and implementation of the organization’s ERP, ensuring a seamless integration of enterprise systems that creates strong internal processes and procedures, as well as those for external stakeholders. This will include connectivity of technology systems covering financial, CRM, marketing, events, membership, LMS, sales, PMO, business intel, and more. (30%)
• Web systems/architecture lead: Provide leadership and guidance for PPAI web properties, managing an internal team responsible for web architecture, SEO, and user experience. Oversee the design, development, and maintenance of scalable and secure web systems, develop and implement SEO strategies, enhance user experience, and collaborate with other departments to align web initiatives with business objectives. (10%)
• Department lead: Lead and mentor the IT team, providing guidance and support for professional development. Manage the IT budget, ensuring cost-effective use of resources. (10%)
• Accountable thought leader: Collaborate with PPAI Executive Leadership Team and department leads to identify and implement technology solutions that improve business processes and performance. Provide consistent leadership report-outs on performance and project updates. Serve as proactive solutions seeker and open communicator with PPAI leadership. Stay current with emerging technologies and trends, assess their potential impact on the company, and advocate for digital transformation within the industry. Ensure industry standards and regulations compliance. (10%)
• Partnership lead: Develop and maintain relationships with external vendors, technology partners, and service providers. Source partnerships and work through internal channels to procure advantageous vendor relationships that are budget-friendly, yet highly effective for PPAI goals and objectives. (10%)

Experience Requirements:

• Minimum of 10 years of experience in IT, with at least 5 years in a management role.
• Successful background designing, managing, and implementing complex ERP solutions.
• Proven ability to understand business needs and apply appropriate technology effectively.
• Experience with AI-enabled platforms and business intelligence systems.
• Hands-on leadership experience, leading and contributing directly to projects.
• Strong time management and organizational skills.
• Self-starter with a high level of initiative and attention to detail.

Knowledge, Skills and Abilities:

• In-depth knowledge of IT infrastructure, networks, hardware, software, and security.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with industry standards and regulations.

Specific Qualifications:

• Experience with digital transformation initiatives and leading significant internal change of systems and approaches to leveraging technology.
• Ability to understand existing systems and lead the implementation of streamlined systems.
• Experience in mapping business processes and overseeing web strategy and product development efforts.
• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans.
• Experience in managing IT projects within the marketing industry or similar industries.

Preferred Qualifications:

• Experience working with a nonprofit, association experience a nice-to-have.
• Relevant certifications (e.g., PMP, ITIL, CISSP).

Association-Wide Responsibilities & Values (expectations of everyone):

• Provide honest and ongoing communication as needed to support success throughout the organization.
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org