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In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

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Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.

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Inside Sales Support Specialist

IAS Branding

Wheeling, IL

Inside Sales Support Specialist

IAS Branding is seeking an Inside Sales Support Specialist to join our team. The ideal candidate will be highly motivated and capable of working independently, with excellent verbal, written and multi-tasking skills. We’re looking for an energetic and enthusiastic individual that will help us expand on our status as an industry leader in garment decoration and promotional products.

 

Since 1995, IAS Branding has been an industry leader in innovative decoration techniques and promotional merchandise servicing professional, collegiate and amateur athletics, as well as our corporate partners. We pride ourselves on our reputation within the custom branding industry for providing top-notch service, ensuring the highest attention to detail and quality, and pioneering the newest and most innovative branding techniques. Our in-house design, production, and account management teams work with our customers to ensure projects are completed on-time and on-budget, while maintaining the highest quality standard.

 

Job Description:

 

• Support sales team in sourcing and quoting apparel and promotional products
• Create detailed and accurate customer quotes
• Interface with our sales representatives, art department, purchasing, and customer service
teams
• Educate customers about products and services
• Continually increase knowledge of products and services through training and self-learning
• Crosstrain in customer service and order entry

 

Job Requirements:

 

• Minimum 3 years of experience in sales support in the promotional products industry
• Excellent experience in Microsoft PowerPoint
• Strong computer skills and the ability to learn and utilize sourcing platforms, vendor
websites, and internal ERP system
• Must possess superior verbal and written communication skills, and a positive attitude
• Must be deadline and detail orientated, have the ability to multi-task, be highly organized,
and be able to work independently

 

Compensation: $45,000 – $55,000 annually

 

Job Type: Full-time, In-person

 

Contact: Please email your resume to info@iasbranding.com

Apply now

Strategic Account Manager

Showdown Displays

Remote, USA

Are you a values-driven individual?  Do you have the determination to provide legendary customer service?  Do you thrive in a fast-paced environment?  Are you ready for a challengeAre you interested in hearing what our employees say about us?  Check out our website at http://www.showdowndisplays.com.

 

Showdown Displays manufactures  and sells signage, displays and event products to the Promotional Products industry.  We also have received recognition for exceptional growth, innovative products, company culture and legendary customer service. We invite you to view some of our products at: www.showdowndisplays.com.

 

We actively live out our core values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity.  For prospective team members who possess these values, are passionate about what they do and want to truly make a difference, joining our company can be a life-changing opportunity.

 

We are searching for a Strategic Account Manager to support our continued growth. The Strategic Account Manager has primary accountability for the client relationship and results at identified strategic accounts nationwide. The Strategic Account Manager is responsible for over $5M in revenue.

 

What you will be responsible for:

 

  • Determine strategy to manage strategic accounts and sets objectives to achieve results
  • Interact and communicate with strategic clients on a regular basis to determine changing needs
  • Conduct market analysis and research the factors impacting the strategic account buying decisions
  • Actively solicit opportunities to provide education of the market opportunity for Signs & Displays and the value proposition of Showdown Displays
  • Attend National and Regional shows as a brand ambassador representative of our company and brands.
  • Determine the pricing structure for strategic accounts
  • Mange conflict and negotiate sales discussions
  • Collaborate with TSM’s to ensure national campaigns, promotions, and initiatives are socialized at the office level
  • Follow-up on missing or delayed shipments and works with internal employees to correct errors
  • Work with Accounting as necessary to resolve billing and/or invoicing issues
  • Report account problems to VP of Sales – National Accounts
  • Research and respond to order status inquiries, inventory and lead time inquiries and expedite requests, sample requests and pricing/quote requests
  • Interact with strategic accounts by phone, email and in-person
  • Accurately and timely input necessary information; leads, contacts, accounts, calls, quotes, emails, contact lists, etc. into Salesforce CRM
  • Ensure collateral requests, sales kits and promotional material are accurately and timely delivered to strategic accounts
  • Generate and create reports ad hoc and on a regular basis
  • Establish high level customer relationship/intimacy
  • Thoroughly understand the customer selling process
  • Implement annual budget for strategic accounts including targeted growth at existing accounts as well as prospective key accounts
  • Over 50% travel required
  • Set and accomplish quarterly ROCKS per the TRACTION model
  • Contribute to the successful completion of Department and Corporate quarterly ROCKS, where applicable
  • May also be assigned individual House Accounts
  • All other duties as assigned by supervisor

 

What will you bring to the table (Skills/Experience Required):

  • Bachelor’s degree in business or equivalent
  • Demonstrated ability to develop high level customer relationships with a proven track record of excellent management and growth of major accounts
  • 5+ years of experience with three of which are involved with strategic customer accounts within the promotional products industry
  • Excellent negotiation skills
  • Excellent customer relationship management
  • Project management skills
  • Demonstrated business acumen
  • Ability to recognize customer needs and emerging trends
  • Excellent verbal and written communication skills
  • Solid presentation skills
  • Strong Microsoft Word, Excel and Power Point skills

 

Necessary Attributes:

 

Must possess our Core Values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity

 

What will you enjoy from working with us?

 

(This is the good stuff!)

  •  Recognition for your hard work and achievements!
  • Opportunity for new challenges! We are growing!
  • Competitive pay and benefits including 401k!
  • Paid training.
  • Fun work environment built on six Core Values ~ Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity. This is not just a poster on the wall!
  • Great employee referral program! Refer someone and earn cash! How legendary is that?
  • Strong leadership team!
  • An organization that gives back – we strongly support Common Hope and Junior Achievement.
  • An organization that you will be proud to work for!

 

If you can demonstrate your extraordinary successes in the areas above, then we would love to hear from you!  Please gather your resume, along with a summary of your successes referencing the questions above and apply at www.showdowndisplays.com.

 

Offers are contingent upon passing all background checks, criminal check and professional reference checks.

 

 Physical Demands and Work Environment:

 

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Diversity creates a healthier atmosphere: Showdown Displays is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

The national pay range for this role is $95,000 – $115,000/year. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, certifications, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus program. Showdown Displays offers benefits including medical, dental, and vision coverage, paid time off, short- and long-term disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, travel assistant program and employer/partner discounts. (all benefits are subject to eligibility requirements)

Apply now

Outside Sales Representative

Advanced Business Graphics Inc (ABGI)

Grapevine, TX - Hybrid

New Business Development (Outside Sales) Representative – Promotional Products and Brand Development – Grapevine, Texas.

Company – Advanced Business Graphics Inc. (ABGI)

 

Job Type

Full-time sales, split between in-office and remote. Position focused on DFW market. ABGI is headquartered in a 104,000 square foot warehouse and office space in Grapevine, Texas, just north of the Sam Rayburn Tollway.

Start Date: Flexible to your needs – As soon as possible!

 

Qualifications

• Bachelor’s (Preferred)
• Outside Sales Experience: 2+ years B2B (Required)
• Brand promotion and promotional product experience – Required

 

Benefits

Health insurance
Dental insurance
401(k)
401(k) company contribution
Paid Vacation
Life insurance

 

Compensation

• $36K Base, with generous commission plan that can exceed $100K. (See details below.)

• Sophisticated front-end, middle and back-end office support at-the-ready.

 

Full Job Description

Purpose:

Advanced Business Graphics Inc. (ABGI) has been exceeding clients’ expectations since 1995. At ABGI, our clients receive more than just promotional materials, they secure a branding partnership. Striving to learn customer’s business operations and challenges, our consultative approach allows us to build both short-term and long-term solutions to fit unique needs and objectives. To help us continue to grow, we are currently seeking outside sales representatives to join our team.

 

Specifically, ABGI sells promotional, brand-focused apparel, embroidery, screen printing, awards, drinkware, bags, office supplies, private label water and technology materials to help our clients build, maintain and expand their brands. As needed, we also provide storage space, pick & pack services, website management and whatever else we can do to help our clients thrive.

 

Beyond these specific products and services, our platforms also seek to establish long-term, strategic relationships with clients to assist them in developing and growing their brands in holistic, multi-faceted ways – the products we sell are often just a starting point toward long-term, growth-oriented relationships.

 

Joining our team, you’d learn from our top sales and management team members, helping with existing accounts while fostering and bringing new clients to ABGI. You would also be welcome to bring in your own book of business, if appropriate and agreed-upon by ABGI management. In the beginning, we’d want you in-house, officing with us in Grapevine. As you move forward, establishing yourself and bringing significant business under wing, a release to majority-remote would be an available option. Above all, our goal will be to empower you to SELL, SELL, SELL !!!

 

Compensation Details

We offer a competitive base salary of $36,000 annually, complemented by a lucrative, performance-based commission structure designed to reward your success and drive.

 

Base Salary: $36,000 annually (or $3,000 monthly)

 

Performance Bonuses: Unlock generous commission rates that increase as you achieve higher sales milestones, with earning potential growing alongside your success.

 

With uncapped earning potential, high performers can expect to easily exceed $100,000 annually.

 

We strive to support our sales team in every way, with established and robust front-end, middle and back-end office/warehouse support. We want to partner with you as you bring clients to our company! We look forward to your input and robust work ethic in growing our company. ABGI would strive to support you in the same manner we support our clients. This is what separates us from the competition!

 

We have multiple positions available. Please apply today!

 

Benefits:

Health insurance
Dental insurance
401(k)
401(k) matching
Paid Vacation
Life insurance

 

Schedule

• Full-time, split between in-office and remote.
• Position focused on DFW market.
• ABGI is headquartered in a 110,000 square foot warehouse and office space in Grapevine, Texas, just north of the Sam Rayburn Tollway, near Grapevine Mills Mall.

 

Experience

• Bachelor’s (Preferred)
• Outside Sales Experience: 2+ years B2B (Required)
• Brand promotion and promotional product experience – Required

 

Contact/Resume Submission:

• Damon Murphy –
o Email: damon@abgi.com
o Phone: 972-462-0100, ext. 1146

Apply now

Account Manager

Pinnacle Branding

Remote

Account Manager
Who We Are: Pinnacle Branding is a promotional product and branding agency with a global distribution and fulfillment center. We truly love what we do. Our commitment to excellence, positivity, and passion for this industry is infused in all interactions with clients, suppliers, and coworkers. Our goal is to build a team of talented, passionate people who desire to be part of a growing organization that holds each member to high standards while also recognizing individual skillsets, offering multiple paths for advancement over time.
We are seeking a dynamic, results-oriented Account Manager to join our remote team. In this client-facing role, you will be responsible for driving sales efforts, nurturing and expanding relationships within client groups, and ensuring accurate and detailed client records in our CRM. Additionally, you will play a key role in facilitating seamless communication across internal teams to ensure alignment and client satisfaction.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Cultivate and maintain strong relationships with existing clients to ensure ongoing satisfaction and repeat business.
  • Proactively engage with clients to gather marketing and event calendars, request referrals, and introduce new products and services through targeted outreach.
  • Research, source, and quote branded merchandise and apparel, both domestically and internationally, to meet client needs.
  • Collaborate with clients and suppliers to design and create unique, custom merchandise that stands out in the market.
  • Monitor industry and retail trends to stay ahead of the curve and deliver innovative solutions that resonate with our forward-thinking clientele.
  • Manage and update a sales pipeline, ensuring all opportunities are tracked and followed up on in a timely manner.
  • Maintain accurate and detailed client records in the CRM, ensuring seamless communication of key information across internal departments, including Production, Invoicing, Warehouse/Fulfillment, and Web Development.
  • Ensure adherence to company margin requirements and sales processes to maintain profitability.
  • Create customized ideation decks that reflect our company’s standards, accurately showcase the client’s brand, and include product mockups for visual presentation.
  • Collaborate with leadership to identify and capitalize on growth opportunities within existing accounts, helping to expand business relationships.
Preferred Candidate Profile:
  • Possess excellent communication, writing, project, and time management skills with proven attention to detail.
  • Have knowledge of marketing and advertising techniques and methodologies.
  • Have working experience with sales techniques.
  • Have working experience with industry printing processes on hard goods and apparel.
  • Be proficient to expert at industry search engines.
  • Have working experience with Adobe products.
  • Have attended a national PPAI or ASI show.
  • Always go the extra mile to ensure every aspect of a project is executed flawlessly, exceeding client expectations.
  • Approach internal and external communication as a Pinnacle Branding ambassador, acting with respect, expediency, excitement, honesty, and initiative.
  • Creatively collaborate and share resources with team members.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Strong written and verbal communication skills, with the ability to effectively analyze, interpret, and convey information from various sources, including business reports, industry publications, and technical materials. Proven ability to create clear and professional correspondence and documentation. Capable of presenting information clearly and responding to inquiries from team members and management.
Mathematical Skills
Ability to interpret data into metrics and quickly learn and implement new software as the company grows and expands.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables.
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Job Type: Full-time
Pay: Base + Commission. Most Likely Range: $75K – $110K
Benefits:
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Remote/Flexible work environment

Apply now

Territory Account Manager

Cosmo Promos

California

Cosmo Promos is looking for an experienced account manager to manage sales for one of our established territories. The principle responsibility of the territory manager is to drive sales and build relationships with Cosmo Promos customers, educating them on Cosmo and our wide assortment of products. Experience in the promotional products industry is preferred.

 

Specific responsibilities include:

  • Contacting leads from tradeshows, client meetings, presentations, etc.
  • Handling all inbound sales calls for the territory
  • Visiting and presenting Cosmo Promos items to customers within the territory – Some travel will be required
  • Quoting large and overseas orders
  • Attending regional and national tradeshows
  • Following up on quotations, samples and customer questions
  • Outbound sales calls to customers regarding special offers

To be successful, you’ll have the following skills:

  • Excellent communication skills with customers and colleagues (written and verbal)
  • Ability to identify and recommend Cosmo products to fit customer needs
  • Excellent customer service skills
  • Flexibility of work hours to accommodate customer needs
  • Ability to travel when needed
  • Ability to learn and use computer system
  • Ability to resolve customer issues
  • Ability to learn the promotional products industry pricing, terms and structure
  • Understanding of art tools such as Adobe Photoshop and Illustrator

Apply now

Account Manager

Booker Promotions

Atlanta Head Office or Remote

ACCOUNT MANAGER

Booker Promotions has an immediate opening for an Account Manager.  If you love a fast-paced, team-oriented work environment then we might just be the place for you! Booker is an imprinted promotional products distributor that assists its clients with creative, effective, and professional sales promotions.

 

The Account Manager will participate in the sales cycle for current active accounts – no cold calling required! The primary responsibility is project based to assist the Sr. Account Manager in business retention and growing accounts for business that we will provide you.  The successful candidate will be on the pathway to becoming a Sr. Account Manager and managing their own book of business.

 

Specific Job Responsibilities include:

  • Increase sales to clients by providing outstanding responsiveness and service
  • Proactively engage with clients to determine needs and provide solutions
  • Provide creative promotional product ideas to align with the client’s needs
  • Create proposals, quotes, and sales orders. Coordinate artwork
  • Become a power user of our CRM system to stay organized and proactive
  • Active participation in weekly team meetings and training sessions

 

The successful candidate shall possess/be:

  • Prior account management or sales experience is a plus
  • The ability to build relationships with clients in today’s remote selling environment
  • Self-motivated with a desire to grow sales
  • Highly detailed and organized with the ability to multitask many client projects in a high paced, deadline oriented environment
  • Reliable and trustworthy
  • A positive and professional, can-do attitude
  • Excellent communication skills and notable writing etiquette
  • Strong computer skills with knowledge of CRM tools and typical promo industry software a plus

 

Salary and benefits:

  • Salary commensurate with experience
  • A full range of health care benefits
  • Company IRA with matching
  • Vacation and paid holidays
  • Training and mentorship
  • Opportunity for growth, promotions and increased income
  • Atlanta head office or remote position

 

For consideration, please submit a cover letter and resume to jobs@bookerpromo.com

Apply now

Program Manager

Summit Group LLC

Illinois

The Program Support Specialist manages the day-to-day responsibilities associated with multiple clients’ business objectives. The person in this role will implement and develop eStore merchandise programs and coordinate with all internal departments and teammates to ensure success. This individual will also produce timelines for deliverables, facilitate meetings and client correspondence and deliver reporting as outlined in client contracts. This role will act as the steward for client contracts and ensure that all contractual obligations are being met accordingly.

  • Work closely with internal teams to develop relationships.
  • Work in conjunction with Account Directors to develop a strategic plan to grow margin and sales
  • Ensure that E-stores support overall retention and growth strategy, troubleshoot when necessary
  • Coordinate and consult with internal departments as needed
  • Act as communication liaison to internal departments that support customer – Sales, Customer care, IT, Distribution and Accounting
  • Organize data and deliver program reporting
  • Work with sales team to develop client business review, marketing calendars and promotions that support client goals
  • Provide recommendations to management to reduce costs, streamline processes and reduce company and client inventory exposure
  • Create timeline and communicate launch and refresh status updates to stakeholders
  • Direct re-order activities and monitor stock levels with the assistance of the purchasing manager
  • Source merchandise with the assistance of the account management team to keep e-store fresh
  • Work with marketing, merchandising and Account teams to market and promote programs
  • Ensure that program merchandise meets brand, quality and margin standards
  • Serves as a liaison and primary point of contact for cross functional partners/brands and evaluate, prioritize, develop, manage, implement and test all online company store initiatives.
  • Helps to develop the user experience of assigned Program websites including site navigation, content development, online sales funnels and online promotional campaigns.
  • Perform inventory analysis, work with Purchasing manager to place inventory orders and to ensure proper inventory turns.

Apply now

Human Resources Manager

Pinnacle Branding

Remote

Who We Are: Pinnacle Branding is a promotional product and branding agency with a global distribution and fulfillment center. We truly love what we do. Our commitment to excellence, positivity, and passion for this industry is infused in all interactions with clients, suppliers, and coworkers. Our goal is to build a team of talented, passionate people who desire to be part of a growing organization that holds each member to high standards while also recognizing individual skillsets, offering multiple paths for advancement over time.

 

We are seeking a dynamic, results-oriented Account Manager to join our remote team. In this client-facing role, you will be responsible for driving sales efforts, nurturing and expanding relationships within client groups, and ensuring accurate and detailed client records in our CRM. Additionally, you will play a key role in facilitating seamless communication across internal teams to ensure alignment and client satisfaction.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Cultivate and maintain strong relationships with existing clients to ensure ongoing satisfaction and repeat business.
  • Proactively engage with clients to gather marketing and event calendars, request referrals, and introduce new products and services through targeted outreach.
  • Research, source, and quote branded merchandise and apparel, both domestically and internationally, to meet client needs.
  • Collaborate with clients and suppliers to design and create unique, custom merchandise that stands out in the market.
  • Monitor industry and retail trends to stay ahead of the curve and deliver innovative solutions that resonate with our forward-thinking clientele.
  • Manage and update a sales pipeline, ensuring all opportunities are tracked and followed up on in a timely manner.
  • Maintain accurate and detailed client records in the CRM, ensuring seamless communication of key information across internal departments, including Production, Invoicing, Warehouse/Fulfillment, and Web Development.
  • Ensure adherence to company margin requirements and sales processes to maintain profitability.
  • Create customized ideation decks that reflect our company’s standards, accurately showcase the client’s brand, and include product mockups for visual presentation.
  • Collaborate with leadership to identify and capitalize on growth opportunities within existing accounts, helping to expand business relationships.

Preferred Candidate Profile:

  • Possess excellent communication, writing, project, and time management skills with proven attention to detail.
  • Have knowledge of marketing and advertising techniques and methodologies.
  • Have working experience with sales techniques.
  • Have working experience with industry printing processes on hard goods and apparel.
  • Be proficient to expert at industry search engines.
  • Have working experience with Adobe products.
  • Have attended a national PPAI or ASI show.
  • Always go the extra mile to ensure every aspect of a project is executed flawlessly, exceeding client expectations.
  • Approach internal and external communication as a Pinnacle Branding ambassador, acting with respect, expediency, excitement, honesty, and initiative.
  • Creatively collaborate and share resources with team members.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Language Skills

 

Strong written and verbal communication skills, with the ability to effectively analyze, interpret, and convey information from various sources, including business reports, industry publications, and technical materials. Proven ability to create clear and professional correspondence and documentation. Capable of presenting information clearly and responding to inquiries from team members and management.

 

Mathematical Skills

 

Ability to interpret data into metrics and quickly learn and implement new software as the company grows and expands.

 

Reasoning Ability

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables.

 

Acknowledgements

 

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

 

Job Type: Full-time

 

Pay: Because this is a Base + Commission structure, we cannot give an exact range. Most Likely Range based on current performance: $75K – $110K

 

Benefits:

 

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Remote/Flexible work environment

 

Schedule:

  • 8-hour shift
  • Monday to Friday

Work Location: Remote

 

Supplemental Pay:

  • Bonus opportunities

Work Location: Remote

Apply now

Business Development Coordinator

Coyote Promotions

Remote

Business Development Coordinator

 

Location: Remote (Based in either L.A. or Vegas)

 

Working Hours: 9am – 6pm EST or PST

 

Benefits: See below for more information

 

Job Overview:

 

We are seeking an energetic and professional Business Development Coordinator to join our team. This role is ideal for a motivated individual who excels in relationship-building and is eager to grow within the promotional products industry. The primary responsibilities will involve engaging with potential prospects through email and sales calls, turning warm leads into active opportunities for our Senior Business Development Director to close. You will also represent Coyote at various partner events, tradeshows, and activations, showcasing our brand and expanding our network.

 

Key Responsibilities:

  • Reach out to potential prospects via email and sales calls, converting warm leads into engaged interests.
  • Support the Senior Business Development Director in gauging opportunities for closing projects.
  • Represent Coyote at partner events, sporting events, business alliances, tradeshows, and golf events where activations are present.
  • Network professionally and build relationships with potential clients, partners, and industry professionals.
  • Track and report on lead conversion metrics, focusing on achieving weekly interaction and lead generation goals.

Required Skills and Qualifications:

  • Minimum of 2 years of sales experience, preferably in a business development role.
  • Professional demeanor with the ability to network effectively in various settings.
  • Strong communication skills, both written and verbal.
  • Proficient in basic email and Microsoft Word applications.
  • Self-starter with the ability to work independently and as part of a team.
  • Experience in the promotional production industry is not essential but is highly valued.

KPIs and Growth Opportunities:

  • KPIs will be based on the percentage of prospects converted into clients, with a goal of building a $1,000,000 book of business.
  • Expected to achieve weekly interaction targets and maintain consistent engagement with potential leads.
  • After successful completion of training and demonstrating industry knowledge, the goal is to transition into managing an independent book of business within one year.

Compensation:

  • Base salary plus commission structure, with opportunities for growth based on performance.
  • Comprehensive training to familiarize with Coyote’s industry-leading products and services.
  • Potential for promotion and expanded responsibilities after one year, contingent on meeting sales goals.

What We’re Looking For:

  • A dynamic, engaging individual who can handle themselves professionally in diverse environments.
  • Someone eager to learn, grow, and represent Coyote with pride and responsibility.
  • A team player with the drive to achieve goals and contribute to our company’s continued success.

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K
  • Company Laptop and accessories needed to work remotely

About Coyote Promotions:

 

Coyote Promotions is a leading brand merchandising company with an Official NFL License specializing in producing custom promotional items, primarily for stadium giveaways for professional sports teams. We pride ourselves on delivering creative solutions and outstanding customer experiences while embracing a culture of open communication, responsibility, and continuous growth.

 

Company Values:

 

At Coyote, we value clear processes and strive for excellence. We believe in recognizing and rewarding performance, ensuring that every team member has the necessary tools to succeed. As a member of our team, you will have the opportunity to learn, teach, and grow within a supportive and dynamic environment.

 

About Coyote Promotions:

 

Coyote Promotions is a solutions-driven, boutique brand merchandise agency best known for its work with professional and collegiate sports properties in the NFL, NBA, NHL, MLB, NCAA, and major multinational brands. We collaborate with our clients to develop fully immersive merchandise and promotional plans that elevate their brand experience and get them noticed. Our offerings range from custom apparel, such as t-shirts and headwear, to commemorative novelty items, including bobbleheads. We are designers, innovators, and socially responsible merchandisers committed to providing superior product solutions, innovative design, and strategic promotional activations.

 

Beyond the business, we are a nationally recognized minority-owned company and a member of the Fair Labor Association. We’re rapidly growing and are honored and humbled to be named to the Inc 5000 fastest-growing companies list. We are searching for the next member of our amazing creative team.

Apply now

Senior Account Manager

Coyote Promotions

Remote

Coyote Promotions
New York, NY, USA

 

Senior Account Manager (Promotional Industry Experience REQUIRED)

 

Location: Remote (Anywhere in the US)

 

Working Hours: 9am – 6pm EST (With the flexibility to possibly work after hours)

 

Benefits: See below for more information

 

Job Overview:
As a Senior Account Manager, you will lead, manage, and hold your team accountable for achieving agreed-upon commitments. You will ensure the account management team is healthy, functional, and cohesive while driving client satisfaction through proactive communication. You will be the primary advocate for our clients, ensuring all inquiries are addressed within 24 hours and collaborating with internal teams to deliver the best solutions.

 

Key Responsibilities:

  • Lead the account management team, ensuring all team members are aligned with company goals.
  • Drive client satisfaction through quick and proactive communication throughout the process.
  • Constantly update data in all internal and external systems, ensuring accuracy and completeness.
  • Create, update, and submit client sales orders and purchase orders in the order management software.
  • Collaborate with internal Coyote teams, including business development, production & logistics, art, and finance, to deliver comprehensive solutions.
  • Manage and prioritize multiple tasks and projects, ensuring deadlines are met.
  • Utilize data and analytics to drive sales and create client-facing reports.
  • Build and maintain strong relationships with clients, acting as a brand advocate and ensuring compliance with brand guidelines.
  • Negotiate with supplier partners to benefit both Coyote and our clients.
  • Lead client and internal team meetings, managing team results towards specific deadlines.
  • Perform annual business reviews with clients and internal teams.

You Will Love It Here If You:

  • Think of Creative Solutions
  • Provide Outstanding Customer Experiences
  • Yearn for Growth
  • Practice Open Communication
  • Take Pride in Your Work
  • Embrace Responsibility

You’ll Have Success Here If You:

  • Balance managing a team and completing individual projects.
  • Understand how your and your team’s work affects the greater good of the business.
  • Prioritize and organize your and your team’s work.
  • Fact find, remove barriers, and ensure consistency within the account management team.
  • Hold people accountable for results.

Required Qualifications:

  • 5+ years in the promotional products industry
  • Exceptional communication and interpersonal skills, both internal and client-facing
  • Proven ability to manage and prioritize multiple priorities and projects
  • Experience with sales/account management using a consultative approach
  • Strong project management skills
  • Proficiency in all MS Office Software
  • Previous supervisory experience is a plus
  • Bachelor’s degree or equivalent experience

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K
  • Company Laptop and accessories needed to work remotely

Company Values:

 

At Coyote, we value clear processes and strive for excellence. We believe in recognizing and rewarding performance, ensuring that every team member has the necessary tools to succeed. As a member of our team, you will have the opportunity to learn, teach, and grow within a supportive and dynamic environment.

 

About Coyote Promotions:

 

Coyote Promotions is a solutions-driven, boutique brand merchandise agency best known for its work with professional and collegiate sports properties in the NFL, NBA, NHL, MLB, NCAA, and major multinational brands. We collaborate with our clients to develop fully immersive merchandise and promotional plans that elevate their brand experience and get them noticed. Our offerings range from custom apparel, such as t-shirts and headwear, to commemorative novelty items, including bobbleheads. We are designers, innovators, and socially responsible merchandisers committed to providing superior product solutions, innovative design, and strategic promotional activations.

 

Beyond the business, we are a nationally recognized minority-owned company and a member of the Fair Labor Association. We’re rapidly growing and are honored and humbled to be named to the Inc 5000 fastest-growing companies list. We are searching for the next member of our amazing creative team.

Apply now
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