iClick (PPAI 254537, Platinum) has announced the retirement of Jeff Hall, who joined the supplier in 2010 as its president and took on the role of CEO in 2019. In the wake of his departure, Jeff Roberts, who had been serving as CFO, has been appointed CEO.

  • Last week, iClick was named the No.41 supplier in the 2024 PPAI 100.
  • Hall had served in leadership roles with iClick, which launched in 2001, for more than half of its existence.

“It has been a privilege to be a part of this industry with so many great individuals and especially to work with the great team of people at iClick,” Hall says. “The last 14 years have been the most fun of my career, and I am grateful to all those who have helped to make it so.”

As noted in the Seattle-based company’s PPAI 100 ranking, the iClick recently strengthened its employee relations with monthly offsite, in-person company events paired with Friday morning meetings to recognize employee accomplishments.

  • Last year, under Hall’s leadership, iClick partnered with retail tech accessories brand Casely to bring an on-phone battery backpack to the promotional products industry.

Moving Forward

Roberts will step into the CEO role 11 years after joining iClick as VP of finance, eventually being promoted to chief financial officer in 2019. Having spent five years at Microsoft before transitioning to the promo world, his expertise is in sales operations and mobile technology products.

  • Roberts will lead the company as it prepares to launch a new suite of MagSafe-enabled products for smartphones.

“As I step into the role of CEO, I am deeply honored to build upon the incredible foundation laid by Jeff Hall,” Roberts says. “His leadership has propelled iClick to the forefront of innovation and set a high bar for service excellence. I am excited to lead our talented team as we continue to push the boundaries of mobile technology and create products that empower our customers and redefine the industry.

“Together, we will write the next chapter in iClick’s story, one that is driven by passion, innovation, and an unwavering commitment to our customers.”

With much of their iClick careers having overlapped in positions of leadership, Hall is confident that the supplier will be in good hands.

“I am excited for Jeff Roberts to have the opportunity to lead iClick,” Hall says. “In our many years working together, he has proven himself to be exceptional and I have great confidence in his ability to continue to foster the care and support that iClick has for our distributors and our team.”