About PPAI Founded in 1903, the Promotional Products Association International (PPAI; ppai.org) is the world’s largest and oldest not-for-profit association serving more than 15,700 corporate members of the $23.3 billion promotional products industry, which is comprised of more than 40,500 businesses and a workforce of more than 500,000 professionals. PPAI represents the industry in Washington, D.C. and advocates on its behalf. PPAI operates The PPAI Expo, the industry’s largest trade show; provides the leading promotional products safety and compliance program; offers a prestigious professional development and certification program; and publishes industry trade journals and periodicals. The multibillion-dollar industry includes wearables, writing instruments, calendars, drinkware and many other items, usually imprinted with a company’s name, logo or message. For more information, visit PPAI.org or Twitter @PPAI_HQ, Facebook, Instagram.

Location: Irving, Texas

Status: Full-Time; Non-exempt

Travel: 20 percent

 Membership Services Representative

The Member Services Representative recruits new members and provides support to qualified companies in the promotional products industry.

 Essential Functions and Primary Duties

1. Meet or exceed new member monthly activation goal in assigned territory.
2. Meet or exceed territory retention goal of (88%).
3. Make outbound calls as assigned per day to include pipeline recruiting, retention, show leads, and member touch-points.
4. Ensure member companies assigned to the territory have correct profile and roster information.
5. Represent PPAI Membership at tradeshows, as assigned.
6. Meet monthly quality scores by following company and departmental guidelines as outlined in the policies, procedures and call-center training.
7. Service all inbound calls irrespective of territory or caller requirement.

 Secondary Responsibilities

1. Attend, support and recruit members at various association and vertical market shows, as needed.

 Association Wide Responsibilities & Values

1. Provide honest and ongoing communication to support success throughout the organization.
2. Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
3. Provide high-quality products, reports, communications and projects for all audiences internally and externally.
4. Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
5. Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
6. Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
7. Foster cultural values, mission and overall organizational guidelines of PPAI.

 Education Requirements

College: Preferred BA/BS Business/ Marketing

 Experience Requirements

Outbound phone sales: 4+ Years 150+ calls per day

Tradeshow experience: 2+ Years Meet guests & sell on show floor

 Knowledge, Skills and Abilities

Excellent written & verbal skills: 4+ Years

Strong organizational skills: 4+ Years

Attention to detail: 4+ Years

Strong goal orientation: 4+ Years

Demonstrated proficiency in M-S Office Suite: 4+ Years

Relationship building: 4+ Years

 Physical Requirements

*Sitting: Minimum 6 hours (ACD queue) / 0% at shows

*Standing: Minimum 4 hours (tradeshow related) / 100% on show

*Lifting: 25 pounds (tradeshow related)

*Pushing/Pulling: 25 pounds (tradeshow related)

*Bending/Stooping: 25 pounds (tradeshow related)

*Extended work hours, extended weeks (endurance requirement):

Some weekends (tradeshow related) yes

 Work Environment

*Office environment: Yes

*Trade show floor or event venues: Travel multiple days per trip, up to 20% (tradeshows)

*Temperature controlled environment: Yes

* Travel: Must be able to travel: Yes, see above

PPAI is an Equal Opportunity Employer (EOE)

Job Title: Membership Services Representative (click here for job description)
Company: Promotional Products Association International (PPAI)
Job Location: Irving, Texas
Date Posted: 7/9/2019

About PPAI Founded in 1903, the Promotional Products Association International (PPAI; ppai.org) is the world’s largest and oldest not-for-profit association serving more than 15,700 corporate members of the $23.3 billion promotional products industry, which is comprised of more than 40,500 businesses and a workforce of more than 500,000 professionals. PPAI represents the industry in Washington, D.C. and advocates on its behalf. PPAI operates The PPAI Expo, the industry’s largest trade show; provides the leading promotional products safety and compliance program; offers a prestigious professional development and certification program; and publishes industry trade journals and periodicals. The multibillion-dollar industry includes wearables, writing instruments, calendars, drinkware and many other items, usually imprinted with a company’s name, logo or message. For more information, visit PPAI.org or Twitter @PPAI_HQ, Facebook, Instagram.

 Location: Irving, Texas

Status: Full-Time; Non-exempt

Travel: Must be able to travel

Affinity Partner Membership Services Representative

The Affinity Partner Membership Services Representative is responsible for strategic engagement of our members with Affinity Partner Programs. This position will assist the Affinity Partner Associate Manager with member engagement activities and roster management with regards to Affinity Partner Programs. This position will require a business acumen to relate and convey the value and benefits to members gain from utilizing the partner programs. The individual will be conducting research and specialty call campaigns focusing on building relationships with our members beyond the Primary Contact and provide any other support for the Membership Services department.

Essential Functions and Primary Duties

1. Research member company to identify roles/titles best suited to benefit the member for the Affinity Program offering. Update roster and relationship information once confirmed.
2. Complete scheduled calls to develop relationships with PPAI Members’ employees based upon that employee’s job duties and the corresponding affinity partner program.
3. Provide professional sales and service to members as the opportunity arises through the call center duties and compliance with Membership Services Department guidelines and SOPs.
4. Increase usage and royalties to earn commissions based on improved adoption and usage as reported by the Affinity Program participants.
5. Become proficient in iMIS and Call Center for daily activities by following all Membership Services Department policies.
6. EXPO and EXPO East to support Affinity Programs and other duties as assigned.

 Association Wide Responsibilities & Values 

1. Provide honest and ongoing communication as needed to support success throughout the organization
2. Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
3. Provide high-quality products, reports, communications and projects for all audiences internally and externally.
4. Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
5. Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
6. Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
7. Foster cultural values, mission and overall organizational guidelines of PPAI.

Education Preferred

High School: Required

College: Preferred (BA/BS Business Related)

Experience Preferred

Administrative: 3+ Years

Customer Service: 3+ Years

Reporting Systems: 3+ Years

Knowledge, Skills and Abilities Preferred

Adept in Technology: 3+ Years

Microsoft Office: 3+ Years

Written and Verbal Communication: 3+ Years

Detail Oriented: 3+ Years

Time Management: 3+ Years

Physical Activity

*Sitting:

*Standing

*Lifting

*Pushing/Pulling

*Bending/Stooping

*Extended work hours, extended weeks (endurance requirement)

Work Environment

*Office environment

*Trade show floor or event venues

*Temperature controlled environment

*Travel: Must be able to travel

PPAI is an Equal Opportunity Employer (EOE)

Job Title: Affinity Partner Membership Service Representative (click here for job description)
Company: Promotional Products Association International (PPAI)
Job Location: Irving, Texas
Date Posted: 7/9/2019

About PPAI
Founded in 1903, the Promotional Products Association International (PPAI; ppai.org) is the world’s largest and oldest not-for-profit association serving more than 15,700 corporate members of the $23.3 billion promotional products industry, which is comprised of more than 40,500 businesses and a workforce of more than 500,000 professionals. PPAI represents the industry in Washington, D.C. and advocates on its behalf. PPAI operates The PPAI Expo, the industry’s largest trade show; provides the leading promotional products safety and compliance program; offers a prestigious professional development and certification program; and publishes industry trade journals and periodicals. The multibillion-dollar industry includes wearables, writing instruments, calendars, drinkware and many other items, usually imprinted with a company’s name, logo or message. For more information, visit PPAI.org or Twitter @PPAI_HQ, Facebook, Instagram.

Location: Irving, Texas

Status: Full-Time; Non-exempt

Hours: 8:30 AM to 5:30 PM

Travel: 10 percent

Job Summary
This position works closely with association staff and interfaces with industry stakeholders to generate industry and business-to-business awareness and support through media, public relations, marketing and advertising. This position reports to the Communications and Branding Manager to develop and implement strategic public relations and marketing plans to achieve the association’s goals and objectives.
The qualified candidate will assist with the creation, management, and implementation of public relations and marketing communications campaigns with the goal of enriching the association’s position within the industry and among business-to-business audiences.

Essential Duties:
 Assist with planning public relations programs designed to create and maintain a favorable public image for the association.
 Develop and maintain professional relationships with news media contacts.
 Coordinate graphic design and production of collateral; printed and promotional materials; as well as web content.
 Assist in the content curation, production and distribution of the association’s annual report to stakeholders.
 Create marketing and promotional materials, both print and electronic.
 Work with in-house production and external media to assure timely digital, programmatic, broadcast and print ad submissions.
 Copyedit, proofread, and revise communications.
 Produce and launch email marketing campaigns.
 Recommend, implement and maintain website design and operation.
 Support facilitation and delivery of education courses and materials.
 Work with manager to schedule timely workflow of in-house and external project production.
 Promote the industry through public relations and marketing initiatives.
 Assist in the development of marketing communications campaigns.
 Assist in the creation of thought leadership presentation materials.
 Create and distribute press releases, media relations content, case studies, white papers, executive bios, executive blog content, social media content, and speaking proposals.

 Monitor and research traditional and social media coverage and industry trends.
 Assist with social media post creation, scheduling, posting and monitoring.
 Develop story/pitch ideas.
 Conduct extensive media outreach.
 Prepare briefing materials.
 Coordinate event scheduling and logistics for conferences, trade shows, and press interviews.
 Manage information.
 Help to clarify the organization’s point of view to their main constituency.
 Prepare committee agendas and reports, take minutes and interface members.
 Requisition, source and manage exhibit and promotional materials. Expedite to meetings and events.
 Take photographs, create shot lists for events and catalog portfolio.
 Assist Manager with day-to-day back office operations.
 Verify, log and code invoices and budget allocations.
 Assure brand standards.
 Other duties as assigned by the department or supervisor.

Job Title: Public Relations/MarCom Coordinator - Click here for job description
Company: Promotional Products Association International (PPAI)
Job Location: Irving, Texas
Date Posted: 4-19-19