PPAI Product Responsibility Summit 2020

 Join us September 13-15, 2020 in Newport Beach, CA.

The PPAI Product Responsibility Summit offers education focused on the most-pressing business implications, challenges and opportunities associated with compliance. Facilitated by industry thought leaders, representatives from product safety labs and leaders in compliance, this eye-opening event will explore the latest developments, as well as best practices. This year we will focus on vetting supply chains in a flash, introducing new product categories while remaining compliant, and everything related to personal protective equipment (PPE).

Why Attend Summit?
Staying up-to-date with state and federal product safety regulations can be exhausting at times. However, it's critical for you and your company to stay involved in the ever-changing discussion because it affects everyone in our industry.

 The Summit helps you continue your product safety journey by bringing together business and compliance leaders from across the industry to discuss corporate responsibility issues and the business implications and challenges they face.

With your registration fee, every attendee will receive a free resource manual, networking events, access to optional 101 education sessions (Sun), MAS level education credits and PSA designation or designation renewal. 

Event Speakers

 Susan DeRagon  

 Senior Technical Consultant 


 Maurice Norris 

 Public Affairs Manager 

 Promotional Products Association International (PPAI) 

 Anne Stone, CAE 

 Director of Advocacy and Member Engagement 


Event Highlights

MAS/CAS Certification Credits

Earn CEU Credits!

This Year's Topics

What are we learning about this year?

Get Social

When you mention Summit online, don't forget to use #ppaiSUMMIT

Product Responsibility Summit 2020 Sponsorships

PPAI offers exhibit opportunities and an array of sponsorship levels at PPAI’s Product Responsibility Summit that are perfecting for reaching high-level industry executives, decision-makers and compliance experts. You can download the contract here.

Need help finding the perfect fit? Contact your account manager today

Event Agenda

Sunday, September 13, 2020


Community Service Project

10:00 AM - 5:00 PM

Registration Open

12:30 PM - 1:30 PM

Optional Programming: New To Compliance Panel Discussion

· Industry Member Panelists
· Anne Stone, PPAI (moderator)

This session is strongly recommended for anyone new to compliance. A panel of seasoned compliance pros will share simple tips and techniques to help you keep up with all of your product responsibility obligations.

1:30 PM - 2:30 PM

Agency Alphabet Soup: CDC, CBP, CPSC, DOT, EPA, FDA, FTC, OSHA, TSA—

Who does what and what do I need to know about each of these agencies?

· Industry Member Participants & Moderated

The session will address the various regulatory bodies that have some level of oversight on our businesses and identify what they do and how they interact with our industry. We’ll use the ever-popular PPE category to illustrate the challenges of multiple regulatory jurisdictions.

3:00 PM - 4:00 PM

Key Compliance Partner – How Do You Maximize Your Effectiveness In Working With A Third Party Test Facility?

Your third-party test lab may be your secret weapon in maximizing your compliance obligations. This session will identify best practices when working with the lab and will address critical questions including how to read a test report, how do you set up a test protocol when you pivot to a new product, what should be included in a protocol including claim verification and how to handle customer expectations that exceed Federal and state requirements.

6:30 PM - 8:30 PM

Opening Dinner

Monday, September 14, 2020

7:30 AM - 8:30 AM

Optional Programming: Product Safety 101

— For Those New To Compliance
· Susan DeRagon, QIMA
· Maurice Norris, PPAI

This session reviews the top compliance issues for the promotional products industry, with a focus on the Consumer Product Safety Improvement Act of 2008 (CPSIA). Promotional products professionals will be introduced to the Consumer Product Safety Improvement Act (CPSIA), specific regulations concerning promotional products and other mandatory and voluntary standards. The content is appropriate for both suppliers and distributors. This course is required to attain the CAS designation, but attendees do not need to pursue a CAS to attend this session.

9:15 AM - 10:15 AM

Contingency Planning – Supply Chain & Product Responsibility

This panel discussion will address the need for continual contingency planning with a focus on the lessons 2020 forced us to learn.  It will include the need to continually assess the risk of top-selling products and how their demand in emergency situations is affected, ways to identify alternative sources for key products, assess capacities in current supply chain and potential alternatives, identification of potential thrid-party lab alternatives in the event a lab or entire company is shut and the need for cloud back-up of product and compliance files and ensure they can be remotely accessed securely.

10:15 AM - 11:15 AM

Best Practices In Vetting The Supply Chain In A Flash

2020 prompted this industry to shift focus, change production methods, and focus on new product categories while maintaining product responsibility integrity. This session will use PPE as a case study to identify lessons learned including how to identify minimum requirements for a new factory or supplier relationships, minimum product testing, and social requirements as well as payment terms.

11:30 AM - 12:30 PM

Review Of PPE

1:15 PM - 2:15 PM

How Do You Protect The Brand While Navigating Uncharted Territory?

If 2020 taught us nothing else, it taught us how to pivot. This panel discussion will take a frank look at the challenges of managing expectations and pressures to expand product lines while ensuring compliance obligations are still maintained.

2:15 PM - 3:15 PM

End Buyer Panel

· Lenny Polokoff (Moderator)
· Tara Keckeisen, Uber

What keeps our customers up at night? What do our customers expect when sourcing promotional products? We all know what the client needs in order to rest assured when they hand out promotional products to their own customers…or do we? We’ll start with some general insight questions, venture a bit more in-depth, and then let participants ask the questions we may not have considered. Get the inside dish as a panel of end buyers shares their perspectives during this moderated discussion.

3:45 PM - 4:45 PM

What You Say Matters…

· Lesley Fair, FTC

Marketing claims shape a company’s identity and can set it apart from the competition. But if a claim is not truthful, you could be in trouble—particularly now. The FTC will take action against companies making untruthful claims—particularly related to COVID-19 and greenwashing statements. In this session, you will receive a seven-point checklist to help companies ensure their marketing claims stand up to the principles enforced by the FTC.

4:45 PM - 5:30 PM

Best Practice Sharing For Mitigating Risk And Managing Communication

Roundtable discussions will allow for in-depth conversation among small groups, focused on compliance challenges. Share lessons learned, solicit feedback for current challenges, and exchange ideas, knowledge and resources with industry colleagues.

Tuesday, September 15, 2020

9:00 AM - 10:00 AM

FDA Audit Activity And cGMP Best Practices

This session will address best practices when importing, distributing and labeling products regulated by the FDA. It will address the do’s and don’ts related to supply chain compliance, registrations and facility obligations, as well as vetting the supply chain and executing audits of both foreign and domestic facilities.

10:00 AM - 11:00 AM

What You Need To Know When Sourcing, Storing And Selling Hand Sanitizer

· SnugZ

This session will address the regulations and supply chain challenges surrounding hand sanitizer including compounding, storing, packaging and claims.

11:15 AM - 12:15 PM

Face Masks And Source Control…Our New Normal?

Source control is a relatively new addition to our lexicon and is now part of our new normal. There are a multitude of regulations association with surgical masks and respirators. Facemasks worn as source control can be manufactured or homemade and are not considered personal protective equipment (PPE). This session will delve into the regulations,  challenges and opportunities association with this product category.

1:00 PM - 2:00 PM

Antimicrobial Products Present Their Own Challenges

As products with antimicrobial properties become increasingly common in our industry, it is important to understand your obligations related to claims, registration, testing and more. This session will address how to evaluate the antimicrobial qualities of a product, what king of testing is required and challenges particular to this product category.

2:00 PM - 3:00 PM

What Are Your Health And Hygiene Obligations In Our New Normal?

This session will address facility-wide approaches to health and hygiene in both your domestic and international locations to ensure the safety of your team. 

3:15 PM - 4:15 PM

Recall Preparedness – What Do You Know About FDA Recalls?

Recall preparedness is a must, but with the recent pivot to PPE, it is essential that member companies are up to speed on not only CPSC recalls, FDA recalls. The session will identify best practices and tactics to ensure you are prepared in the case you are required to execute a recall.

4:15 PM - 5:00 PM

Where Do We Spend First As We Rebuild And What Are Our Priorities?

As we get comfortable in our new normal, we’re going to begin to plan with more confidence. This interactive session will assess trends, priorities and concerns related to product responsibility in the age of COVID-19.

Unable To Travel In September? Please email Anne Stone for alternative options. 

Event Fee

Registration Fees:
Members: $995 (additional attendees from the same member company: $875)
Nonmembers: $1,395

To register for any of PPAI's live education events, each attendee must be listed on the company roster of a business in The PPAI Directory. Each registration requires an individual login. For group registrations, contact Kathlene Brethowr at 972-258-3069 or email KathleneB@ppai.org



Hotel And Travel

PPAI is proud to offer special discounted rates for Product Responsibility Summit attendees; however, rooms will fill up fast. Make sure to book your room today so you can be at the center of it all and get available rooms at discounted rates. Reservations must be made online to receive your special negotiated rate by clicking the "Click To Book Now" on this page.

PPAI housing dates are Saturday, September 13–Tuesday, September 16, 2020.

Renaissance Newport Beach Hotel
4500 MacArthur Blvd.
Newport Beach, CA 92660 

$169* (plus tax) per night for a single king  

Click To Book Now



*Product Responsibility Summit housing discount rate ends at 5 pm EST, August 21, 2020. Please book directly with the hotel after the deadline.

If you need reservations outside of those dates, you will need to contact the hotel directly at 949-476-2001.

Make sure to communicate to them you are reserving your stay for the PPAI 2020 Product Responsibility Summit and need to be placed within the room block.

Airport Options:

John Wayne Airport-Orange County - SNA  Distance to hotel: 1.4 miles SE

Airport shuttle service, on request, complimentary 
Shuttle Phone: 1 949 476 2001

Los Angeles International Airport - LAX   Distance to hotel: 41.9 miles SE

San Diego International Airport - SAN   Distance to hotel: 84 miles S

Frequently Asked Questions

When is the event?
The program begins with a welcome dinner on Sunday, September 13, 2020. Optional education designed for attendees new to compliance offered throughout Sunday afternoon. The program concludes on Tuesday, September 15, 2020. 

Who may register for and attend this event?
To register for any of PPAI’s live education events, you must be a PPAI Member or Associate, meaning that you own or are employed by a company that manufactures, imports or resells promotional products. Each registration requires an individual login.  For assistance logging in, contact Membership at 888-426-7724 ext. 3900 or email Membership@ppai.org.

What is included in my registration fee?
Full conference registration includes all educational sessions; the welcome dinner on Sunday night; breakfasts, lunches and coffee breaks on Monday and Tuesday, as well as the Summit networking dinner on Monday evening.

What is NOT included in my registration fee? 
Conference registration does not include hotel and travel expenses.  

What plans do I need to make? 

Hotel:  You are responsible for reserving your hotel room. See above for information about the hotel and our reduced group rate. 

Travel: You are responsible for making your own travel arrangements to and from the conference location. 

What is the deadline for the Attendee List?
Register by September 9, 2020, to guarantee your company information appears on the attendee list that is provided within the onsite app. Any changes to contact information must be communicated to PPAI by September 9, 2020, to Anne Stone.

What is your cancellation and refund policy? 
Cancellations must be received in writing prior to August 17, 2020, and are subject to a $150 processing fee. Refunds will be processed within 30 days after the cancellation. Refunds will not be granted after August 17 nor will they be given for no-shows. Please email cancellations to Anne Stone.

By registering for the conference, you agree to have your basic information published on the official attendee list. Please contact PPAI should you wish to be removed by e-mailing Anne Stone.  

Consent To Use Photographic Images
Registration and attendance at and/or participation in the Product Responsibility Summit or any Association meetings or events constitute an agreement by the registrant to fully consent to PPAI’s use and distribution (both now and in the future) of the registrant’s or attendee’s image or voice in photographs, videotapes, electronic reproduction and audiotapes of such events and activities.

Questions Regarding This Event 
Please call 972-258-3069 or email Kathlene Brethowr.

Questions Regarding Waitlist
Please call 972-258-3041 or email Anne Stone

Questions Regarding Membership And Logging Into The Registration Site
Please call 888-I-AM-PPAI (426-7724) or email PPAI Membership.