Head of Sales

About the Role 

This sales leader drives revenue growth and commercial execution for Caps Direct and DRI DUCK. This role sets and leads the sales strategy across distributors, wholesalers, buying groups, and national accounts, building senior-level relationships that deepen customer loyalty and expand business.

They oversee the sales organization, elevate account performance, pursue new business opportunities, and shape long-term channel strategies. The role partners closely with Product, Merchandising, Marketing, Sales Enablement, Sourcing, and Operations to deliver customer needs with speed and quality.

The ideal candidate is a strategic sales leader with strong customer influence and a proven ability to sustain profitable growth in a multi-brand environment.

Sales Leadership & Revenue Ownership 

Channel & Account Strategy 

Business Development 

Cross-Functional Collaboration 

Market & Competitive Insight 

Team Leadership 

Skills & Competencies 

Education & Qualifications 

Travel Requirements 

We believe a complete benefit package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long Term Care, 401K with Employer Match, PTO (including Paid Holidays), and Employee Discounts.

Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Role Overview

The Webstore Operations Manager is an execution-focused role responsible for the technical setup, configuration, and launch of all Anthem Branding webstore programs. This role is focused on technical execution, operational coordination, and platform management across Anthem’s webstore ecosystem. Working cross-functionally with internal teams, production partners, platform vendors, and clients, this role ensures every store is launched accurately, on time, and in alignment with agency standards.

Key Details

Department: Operations / Production

Reports To: Director of Operations and Finance

Type: Full-Time

Location: Hybrid / Remote Eligible

What You’ll Own

Store Build & Configuration

• Work with leadership to refine, scale and document the agency’s webstore program, standards, and operational processes
• Execute the technical setup of webstores across all four store types: On-Demand (OMG), Short-Term Pop-Up (Commonsku / OMG), Client-Owned Shopify (Shopify + 3PL), and Inventory-Backed Company Stores (OMG)
• Configure storefronts including product listings, artwork, pricing, shipping rules, and checkout settings based on client requirements and store type standards
• Manage platform-specific workflows: OMG for on-demand and inventory programs, Commonsku for pop-up campaigns, and Shopify for client-owned integrations
• Coordinate with 3PL partners for inventory setup, fulfillment workflows, and warehousing logistics on applicable store types

Platform & Migration Support

• Support platform transitions, migrations, and operational standardization initiatives as Anthem’s webstore ecosystem evolves
• Maintain accurate documentation of all active stores including platform, store type, ownership, and current status
• Troubleshoot technical issues during store builds and escalate to platform support or leadership when needed
• Develop and maintain project management tools, templates, and workflows that improve store implementation efficiency, consistency, and scalability
• Help establish and refine internal support processes, documentation, and ticketing systems to support ongoing store maintenance and client requests
• Participate in the OMG pilot program and document learnings to inform future migrations

Coordination & Communication

• Develop and maintain pre-kickoff discovery tools and client questionnaires that improve transparency, efficiency, and project readiness
• Participate on client calls with both Sales and Account Management prior to beginning each build
• Flag missing information, unrealistic timelines, or technical blockers before build begins — not during
• Keep stakeholders updated on build progress, anticipated launch dates, and any delays
• Coordinate with production partners for art setup, decoration specs, and product data as needed

Quality & Standards

• Ensure every store launched meets the agency’s platform and operational standards
• Conduct pre-launch QA checks on all stores (links, pricing, product images, fulfillment routing)
• Maintain consistency across store builds to reduce variability and support scalable operations
• Surface process improvements and playbook updates to leadership when gaps or inefficiencies are identified
• Document best practices, lessons learned, and process improvements to support continuous refinement of the agency’s webstore program

Store Optimization & Program Growth

• Analyze store performance data and reporting to identify opportunities for operational improvements and enhanced user experience
• Partner with Sales and Account Management teams to share insights related to product performance, customer behavior, and store engagement
• Identify successful store strategies and recommend enhancements that can be applied across similar programs
• Research and evaluate platform features, integrations, and testing opportunities that may improve store performance and customer satisfaction
• Support continuous improvement initiatives designed to increase client retention, operational efficiency, and overall program success

What Success Looks Like

• Stores are built to spec, on time, and require minimal rework after launch
• Platform standards are applied consistently across all store types and programs
• The Sales and Account Management teams have a reliable, predictable build process they can confidently communicate to clients
• Technical blockers are identified and resolved quickly with minimal disruption to the client experience
• Migration of applicable Bold stores to OMG progresses on schedule with documented outcomes
• Store performance insights and optimization opportunities are regularly communicated to Sales and Account Management teams
• Operational improvements and platform enhancements are proactively identified and implemented
• Processes, templates, and support systems continue to evolve as the webstore program scales

What You Bring

• 3–5+ years of experience in eCommerce operations, platform administration, or digital project coordination within the promotional products, branded merchandise, or custom apparel industry
• Strong interpersonal skills and a collaborative mindset that strengthen communication, relationships, and execution across both clients and internal teams
• Hands-on experience with one or more of the following platforms: OrderMyGear (OMG), Shopify, Commonsku, Bold Commerce
• Ability to manage multiple concurrent projects while maintaining exceptional attention to detail and meeting deadlines
• Detail-oriented with strong organizational and project management skills
• Comfortable managing multiple concurrent store builds across different platforms and client programs
• Experience working with 3PL or fulfillment partners is a strong plus
• Clear communicator who proactively flags issues rather than waiting for them to surface
• Able to follow processes precisely while also contributing improvements over time

Compensation and Benefits

The starting base pay range for this position is $70,000 – $90,000 annually (depending on experience), plus commission and benefits. Benefits include unlimited Flexible Time Off, optional medical and dental insurance plans, fifteen (15) company holidays per year, and eligibility for a 401(k) program after one year of service. Anthem Branding employees qualify for base benefits effective the 1^st of the month following 60 days of employment.

How To Apply

• Send an email to hr@​anthembranding.​com
• Use the subject line ​“Webstore Operations Manager — Yourfirstname Yourlastname”
• Include a short cover letter in the body of the email, your salary requirements and attach your resume

Join the Blue Generation Team

Independent Sales Representative

Washington DC • Virginia • West Virginia • Maryland

Blue Generation, a recognized Top 40 supplier, is expanding its independent sales force across the Mid-Atlantic region. We are looking for entrepreneurial, self-motivated professionals who want to grow their book of business with a trusted, high-quality apparel brand behind them. This is a 1099, commission-only opportunity with uncapped earning potential.

Apparel industry experience is a plus, but not required. If you have strong distributor relationships and know how to open and grow accounts, we want to talk to you.

What You’ll Do

• Develop and manage a robust account base across your assigned territory
• Attend regional and national trade shows to build brand awareness and forge new distributor partnerships.
• Drive consistent new business development while nurturing and expanding existing customer relationships.

What We’re Looking For

• A proven track record in outside sales, territory management, or account development – promotional products or apparel experience is a strong advantage.
• Existing relationships within the distributor or promotional products channel are a significant plus.
• Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
• Reliable transportation and willingness to travel within your territory.

What Blue Generation Offers You

• Competitive commission structure with absolutely no earnings cap – the harder you work, the more you earn.
• Complete sample kit and professional sales materials provided at no cost to you.
• Comprehensive onboarding and ongoing product training so you can sell with confidence from day one.
• The backing of a Top 40 promotional apparel supplier with a broad, in-demand product catalog and a strong industry reputation.
• A collaborative and responsive company culture – we treat our reps as partners.

About Blue Generation

Blue Generation is a leading supplier of promotional and uniform apparel, proudly ranked among the industry’s Top 40 suppliers. With decades of experience, a wide-ranging product line, and a commitment to quality and service, Blue Generation equips its sales partners with everything they need to succeed. We’re growing – and we’re looking for driven reps to grow with us.

MadeToOrder, Inc. is a promotional products agency dedicated to creating connected brand experiences through carefully curated merchandise that reflects each client’s core values and initiatives. Since 2003, the company has partnered with both Fortune 100 organizations and small businesses, leveraging over 125 years of combined industry experience. The women-owned team focuses on the full impact of promotional items, including messaging, user experience, and alignment with brand mission and vision.

MadeToOrder offers services such as branded merchandise, kitting and fulfillment, creative services, awards and recognition, company stores, and direct import solutions. As an ESOP (Employee Stock Ownership Plan) company, we believe every employee plays a meaningful role in our shared success, fostering a collaborative culture built on accountability, ownership, and teamwork.

About You

You are a highly organized, proactive professional who thrives in a fast-moving, team-oriented environment. You enjoy building strong relationships, staying ahead of deadlines, and providing exceptional client service.

You are detail-oriented and able to manage multiple priorities while maintaining accuracy and urgency. You take initiative, communicate effectively, and approach challenges with a positive, solution-focused mindset.

In this role, you will support an Account Executive with day-to-day sales activities, pipeline management, client communication, product sourcing, presentation creation, order coordination, CRM management, online store fulfillment, and marketing initiatives. You are comfortable collaborating across teams, coordinating follow-ups, troubleshooting issues, and ensuring every client interaction reflects professionalism and care.

You are also confident using tools such as Microsoft Office and CRM platforms, with experience in CommonSku considered a strong advantage. Above all, you bring a strong work ethic, adaptability, and a “can do” attitude to everything you do.

Qualifications

• Experience in account management, client service, or project management, preferably in the branded merch / promotional products industry.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced, remote environment.
• Strong communication, presentation, and relationship-building skills, with a consultative approach to understanding client needs.
• Comfort with basic budgeting, pricing, and margin awareness to ensure projects are profitable and aligned with client expectations.
• Proficiency with common business software (e.g., CRM systems, project management tools, Microsoft Office).
• Attention to detail in order entry, proofing, and tracking, with a focus on accuracy and quality control.
• Ability to collaborate effectively with cross-functional teams, including creative, sourcing, operations, and fulfillment.
• Previous experience working remotely or in a distributed team environment is beneficial.
• Familiarity with branded merchandise, kitting, company stores, or awards and recognition programs is a plus.
• Bachelor’s degree or equivalent practical experience.

Requirements added by the job poster

• Authorized to work in the United States

• Working in a hybrid setting

Kelston Promotional Services, LLC

Job Description (Georgia based preferred-remote optional)
We are seeking a detail-oriented and highly organized Promotional Industry Processor to support the daily operations of our promotional products and branded merchandise business. This role is responsible for processing customer orders, coordinating production schedules, communicating with vendors and clients, and ensuring projects are completed accurately and on time.
The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and understands the importance of accuracy, customer service, and meeting deadlines.

Key Responsibilities
• Process customer orders, purchase orders, and production documentation accurately and efficiently
• Review artwork files, proofs, logos, and customization specifications for accuracy prior to production
• Coordinate with vendors, decorators, printers, and internal teams to ensure timely project completion
• Track production timelines, shipping schedules, and delivery deadlines
• Communicate order status updates, revisions, and shipping information with customers and sales representatives
• Prepare invoices, work orders, packing slips, and shipping documentation
• Maintain organized records of orders, approvals, artwork files, and customer
communications
• Monitor inventory levels and assist with product sourcing and vendor pricing requests
• Ensure all branded merchandise and promotional items meet customer specifications and quality standards
• Resolve order discrepancies, production delays, and shipping issues in a professional
manner
• Support sales and customer service teams with administrative and operational tasks
• Assist with freight coordination and delivery logistics as needed

Qualifications
• Previous experience in the promotional products, printing, apparel, signage, or branded merchandise industry preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and order management systems
• Familiarity with artwork file formats including AI, EPS, PDF, and vector files preferred
• Customer service and problem-solving experience
• Ability to work independently and collaboratively within a team environment

Preferred Skills
• Knowledge of promotional product production processes and timelines
• Experience working with suppliers, decorators, or apparel vendors
• Understanding of shipping, freight coordination, and logistics
• Experience with CRM systems

Work Environment
• Fast-paced office and production support environment
• Frequent communication with customers, vendors, and internal departments
• Ability to prioritize and adapt to changing deadlines and project requirements

If you are a motivated professional who enjoys organization, customer interaction, and
coordinating branded merchandise projects from start to finish, we encourage you to apply: orders@kelstonpromotional.com

Commonsku is revolutionizing the promotional products industry.

Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.

We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work. We’re also proud to be officially recognized as a Certified Great Place to Work® in Canada.

If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.

About the Role: Community Growth Specialist

We’re hiring a Community Growth Specialist to join our Marketing Team! Community First is one of commonsku’s core values, and this role is the fullest expression of that value in action.

In this role, you will be a representative of commonsku inside the promo industry, showing up in the spaces where distributors spend their time, becoming a trusted and familiar voice, and building real relationships with prospects who have yet to experience commonsku. That means building relationships with commonsku distributor prospects everyday, in Facebook Promo Groups, on LinkedIn, in emails, on calls, and at events, with genuine curiosity and a desire to help. You will make prospects feel part of the commonsku community before they ever sign the papers.

Only about 5% of our market is actively shopping for software at any given time. Your job is to be present and valuable for the other 95%, so that when they are ready, commonsku is the name they think of. As those relationships mature, you will transition warm, ready conversations to our Account Executive team, and that handoff is where your community-building work converts into real business impact.

If you genuinely love people, thrive on connection, and get energized by being part of an industry community, this role was built for you.

About You

You’re not just looking for a job — you’re looking for a place to do your best work. You bring:

• A community mindset — You see the whole promotional products industry as a collective and your coworkers as collaborators. You lift others up, always follow through on your commitments, and thrive in a team that does the same. (Community First)
• Momentum and ownership — You act with optimism, take initiative, and turn ideas into results. You move fast and bring others with you. (Fast Forward)
• Vision and boldness — You don’t just react — you anticipate. You think big, challenge the status quo, and push the work (and the industry) forward. (Ten Steps Ahead)
• Joy in the craft — You care deeply about what you build and how it makes people feel. You bring thoughtfulness, transparency, and a sparkling sense of humour to the table. (Delightful Work)

What You’ll Do

Responsibilities:

• Build and Own Your Prospect Relationships: Manage a defined book of distributor prospects. Your goal is to build the kind of long-term, trust-based relationships that make commonsku the natural choice when they are ready to move forward.
• Run Organized and Personalized Outreach: Use HubSpot to manage your relationships and always reach out to prospects with intention. Whether you are sending an email, picking up the phone, or dropping someone a message, every touchpoint should feel personal and tailored to that person and that moment.
• Lead Every Interaction With Value: Share content that genuinely helps. Whether it is a Bobby Lehew editorial, a skucast episode, a webinar, a customer story, or an event invitation, you share it because it will be valuable to that specific prospect.
• Show Up Where Distributors Are: Be present and active in the spaces where distributors spend their time, from Facebook Promo Groups and LinkedIn to commonsku events, PPAI Expo, Roundtable Dinners, and virtual events. You are the energy in the room, bringing the kind of warmth and enthusiasm that makes people glad they showed up, and making every prospect feel seen, valued, and excited about being part of the commonsku community.
• Transition Warm Relationships to the AE Team: As trust deepens and prospects signal readiness, you will pass those warm, relationship-rich conversations to our Account Executive team. That handoff is the moment your community-building work becomes a business win for commonsku.
• Social Listening: Monitor social conversations across LinkedIn, Facebook, and the skummunity Forum. Watch for engagement signals, business changes, and moments where reaching out feels timely and natural.
• Feed the Social + Content Engine: You are on the ground every day, hearing what distributors are asking, what is resonating, and what they need. Bring those insights back to the Marketing team so that the content commonsku creates stays relevant and useful for distributors.

What You Bring

Experience that will be your foundation:

• 2+ years of experience in the promotional products industry, in a distributorship, supplier, or service provider, with a heaps of passion for the space
• 2+ years of experience working in marketing or sales related role, in any industry, with a strong commercial sense

Skills that will help you excel:

• Communication, Written & Verbal: You are a natural communicator in every format. Whether you’re typing a reply in a Facebook Promo Group, hopping on a quick call, or crafting a LinkedIn post, your voice is consistent, warm, and human.
• Content Curation: You have the ability to read a long piece of content and know exactly which one paragraph, stat, or insight will resonate with your distributor prospects
• Social Media Savvy: You are a digital native, that has naturally built up your LinkedIn following.
• CRM Fluency: You have experience using CRM’s like HubSpot or Salesforce to manage outreach.
• AI Fluency: You have experience using or experimenting with AI tools and automation in your work or personal life to supercharge your work

Traits that will help you shine:

• Empathy: You are someone who leads with empathy, genuine interest and kindness.
• Approachability: You have a natural charisma that makes people laugh, puts others at ease, and brings levity to potentially frustrating situations.
• Curiosity: You ask great questions and are a great listener.
• Patience: You are nurturing relationships, and showing up consistently, understanding that trust with your prospects is built over time.
• Community-orientation: you truly recognize the importance of building community

The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products.  Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.

• Collaborate with the Client Success Executive on ways to increase revenue.
• Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
• Follow trends in the marketplace to best develop creative merchandise solutions.
• Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
• Participate in sales/supplier/client meetings to increase product and solutions knowledge.
• Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
• Be people-oriented, client-focused, and assertive in developing client and supplier relationships.

Sales Representative – Promotional Products & Branded Merchandise Rdbrd | Remote / Flexible | Full-Time

About Rdbrd

Rdbrd is a boutique promotional products and branded merchandise company that punches well above its weight. We work with everyone from early-stage startups to Fortune 500 brands — and we treat every single one of them like they’re our most important client. Our reputation is built on responsiveness, creativity, and a level of white-glove service that the big shops simply can’t match.

The Opportunity

We’re looking for an experienced promotional products sales rep with an established client base who’s ready to do more of what they do best — sell. At Rdbrd, our account management team handles the order side of the business, so you’re not buried in paperwork or chasing down suppliers. You bring the relationships. We’ll take care of the rest — and we’ll make you look great doing it.

What You’ll Do

• Bring your existing client relationships and keep growing them
• Focus on prospecting and new business development — that’s it
• Let our account managers handle order processing, sourcing, and fulfillment
• Partner with our internal team to deliver creative, on-brand solutions your clients will love

What We’re Looking For

• Established experience in promotional products or branded merchandise sales
• An existing book of business — this is a strong preference, not just a nice-to-have
• A hunter mentality with the relationship skills to back it up
• Someone who takes pride in how their clients are treated
• Comfortable working independently in a remote, flexible environment
• Familiarity with industry tools like ESP or SAGE is a plus

What Rdbrd Offers

• Competitive base salary + commission
• Back-office support from our account management team — so you stay focused on selling
• No account restrictions — call on whoever you want, wherever you want
• Fanatical customer service that makes you look good to every client you bring
• Better earning potential than the big players, without the politics or the red tape
• A tight-knit team that responds fast, communicates clearly, and rolls out the red carpet for every client — every time

Sound like you?

Send us your resume— we’d love to hear about what you’ve built and where you want to take it next.