Suppliers Discount Labels (PPAI 113449) and Lancer Label (PPAI 113765) have announced a merger, effective January 1, 2017. The company will move forward as Discount Labels and will become a single source provider for its network of resellers.
“We have been in a strategic partnership for many months,” says Eric Lanz, senior vice president. “Our customers are excited by our enhanced capabilities, streamlined customer service and expanded footprint. We’re going to build on this excitement to bring customers the best of both brands, and a whole lot more.”
Brian Webb, director of national sales, adds “I’ve spoken to several of our customers who already have moved all their business to Discount Labels and are very pleased with how smooth their transition has been. They are thrilled to have expanded capabilities from one supplier along with more personalized service from a combined customer service team.”
Discount Labels will now include its New Albany, Indiana and Omaha, Nebraska, facilities and will provide digital labels, high-quality prime labels, and a wide variety of specialty labels such as durable labels and consecutive number labels in short, medium and long runs. The company also will continue to offer a variety of rubber stamps and promotional products.
In addition to combined printing capabilities, Discount Labels is making several investments across both facilities to improve the customer experience. These investments include an advanced phone system, workflow technology upgrades, a new website for easier ordering and more project management resources.
Lancer Label customers can continue to call the customer service team as they’ve done in the past for quotes or orders. Representatives will have more resources and solutions to offer, with the same or better pricing and delivery times.
