After releasing the inaugural PPAI 100 in 2023, we said that the most important thing for us to do was listen to member feedback.
Not surprisingly, we heard plenty of it.
We integrated your ideas where it made sense to create improvement, taking it as a duty to continue to perfect the program. There have been several significant changes beyond doubling the list’s size to 100 distributors and 100 suppliers. Most important among them:
- To incentivize companies reporting truly verified revenue and curb others’ temptations to overinflate their sales, a bonus and penalty system was introduced.
- In coordination with PPAI’s recent membership structure change, we are not reporting or scoring revenue figures above the recommended range for a firm’s membership tier.
These changes were an answer to the most common request we heard from members – to enhance the veracity of members’ revenue reporting. Because of these and other adjustments, we believe PPAI 100 is now a stronger, more authentic measure. And if our priority in 2023 was to listen, then the most important thing we can all do this year is to learn.
We’ve already learned so much about the model PPAI 100 is built on – namely that this will never be your grandfather’s promotional products industry list. Companies will rise and fall from year to year, sometimes quite a bit, because revenue growth over a rolling three-year period is such an important component.
A pivot into PPE sales allowed some firms to have a relatively stable 2020. But if they didn’t expand their businesses as much in the years since, they tended to slip. Companies who rode a rocket ship out of the pandemic lull show themselves to be stronger by the PPAI 100 measure.
As for what the industry should learn from Year 2, consider this a signal for the future: The weight of the Responsibility category doubled in this year’s scoring matrix. And it will only go up from here.
Responsibility, which encompasses the green movement toward sustainability, product safety and inclusion, is the future of our industry. It and all the other categories that represent promo stewardship, such as Innovation, Industry Faith and Professional Development, will only grow in their importance.
Over time, we intend for the weight of overall revenue to decline, in the process encouraging positive action in these areas of vital interest to the industry’s ongoing strength.
This will create a more level playing field. So, it’s my hope that more of the industry’s small and mid-size businesses will learn to recognize the opportunity to be included and earn the social proof that comes with a place on PPAI 100, or High Marks honors for some companies that didn’t quite make the list.
SEE MORE: 2023 PPAI Benchmarking Reports & High Marks
Your participation in each of the PPAI 100 surveys will remain crucial, not only for scoring your business fully, but to allow us to form strong benchmarking data that serves companies of all sizes. It also helps PPAI advocate on behalf of our membership. If there is any secret method to improving your company’s standing in the PPAI 100, or cracking the list for the first time, it’s increased participation. We want companies of all sizes to be part of, and benefit from, this massive research effort.
As for what I’m learning from the 2024 PPAI 100, here’s the main takeaway: Yesterday’s outcome does not guarantee tomorrow’s result.
How many of you are really more concerned about the sales you made in 2023 than the one you’re trying to close today, or your prospects for tomorrow? Truly, PPAI 100 is about much more than last year’s sales.
Its eight unique scoring categories are essentially a measure of a company’s trajectory, or how well positioned the firm is for the future. PPAI 100 is about picking up more and more wins with your team and doing things the right way. It’s about leadership.
Because of this, we’re all learning that PPAI 100 is the most valuable honor for companies in the promotional products industry.
Ellis is the publisher and editor-in-chief of PPAI Media.