Client feedback is pure gold, but how often do you ask for it? When you take time to listen to what your clients think, you can make their experience better while also making sure you’re meeting the needs of new clients. Plus, people want to know th...

There was a point in the not-too-distant past when a person who heard a song that they liked but didn't know would have to keep some of the lyrics in their head and recite a poorly executed version of the melody to their friends, hoping someone coul...

Crystal D (PPAI 112326, Gold) – the No. 88 supplier in the PPAI 100 – has reported experiencing a cyberattack on Friday, March 7.Communication between the St. Paul, Minnesota-based company, which specializes in crystal awards and gifts, and its ...

The United States Trade Representative's proposal to implement fees of up to $1.5 million on Chinese-made ships entering U.S. ports is expected to have significant ramifications on U.S. exports, as well as the broader economy, if put into action....

You probably spend a fair amount of time preparing for sales calls. You put in time researching the prospect, working on your cadence and developing a game plan for objections. The more you practice, the more confident you’ll feel when the prospect ...

The tariff roller coaster continues as President Donald Trump has issued temporary tariff exemptions for roughly half of the U.S.'s imports from Mexico and a little more than one-third of imports from Canada.On March 4, Trump issued 25% tariffs...

Accountability is crucial in the workplace. It’s taking ownership not just for what you do but for the outcome and how it impacts your promo company. When people feel a sense of accountability, they go beyond just completing their own work but want ...

commonsku (PPAI 552077) has announced the speakers and content for skucamp, an annual "business boot camp adventure" tailored to the promo community.The event will be held September 7-10 in Scottsdale, Arizona. Registration is now open.comm...

UPDATE: On Thursday morning, President Donald Trump announced in a Truth Social post that the U.S. will suspend the 25% tariff on imports from Mexico that comply with the rules of origin under the U.S.-Canada-Mexico Agreement (USMCA) until April 2, ...