Job Title: Account Coordinator

Department: Sales

Job Summary:
The role of the Account Coordinator is to provide administrative support to the sales department by working with internal departments to ensure that client needs are understood and satisfied. The Account Coordinator is required to support the Sales Team in various aspects, including but not limited to; product research, communicating with suppliers and clients to ensure projects flow smoothly and on time, addressing client complaints, collecting and analyzing data, and improving the overall customer experience. You will meet with your Sales Team as necessary to assess the overall health of the account group. This position is ideal for a person who is detail-oriented, collaborative, and takes proactive action to keep projects moving forward.

Brand+Aid is proud to be an equal-opportunity employer that values the diversity of all of our employees. We are as passionate about our brands as we are about creating a working environment centered around respect and inclusion. Our goal is for everyone to contribute, and career advancement is based on merit. We want everyone to reach their full potential!

Responsibilities:
● Proactively support the Account Team and all sales-related work.
● Communicate with clients to understand their needs, address questions and provide assistance throughout
the sales process.
● Collaborate with internal departments to facilitate client needs fulfillment.
● Keep accurate and current account notes using the company’s CRM and messaging software.
● Resolve complaints and troubleshoot issues.
● Work closely with the Production Team and Account Team to confirm order entry is accurate and changes are up to date.
● Assist in preparation for client meetings and presentations.
● Lead all communication with clients regarding tracking, proofing, and order issues.
● Sends and tracks samples as requested by the Account Team.
● Understand timelines and deliverables as provided by the client or the Sales Team and prioritize to maintain the Brand+Aid level of service.
● Attend vendor meetings as requested via Zoom or Google Meet.
● Backup other Account Coordinators as needed.
● Other tasks as assigned.

Required Skills/Abilities:
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Strong supervisory and leadership skills.
● Ability to prioritize tasks and delegate them when appropriate.
● Ability to function well in a high-paced and, at times,stressful environment.
● Proficient with Google Suite, Excel, and related software.
● Familiarity with Commonsku preferred

Education and Experience:
● A bachelor’s degree in business or a related field preferred
● 2-5 years experience working in the promotional products space.
● Excellent leadership, interpersonal, motivational, and communication skills.
● Strong analytical, decision-making, and problem-solving skills.

Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.

Job Title: Account Manager

Department: Sales

Job Summary:
The role of the Account Manager is to act as a client advocate and work with internal departments to ensure that client needs are understood and satisfi ed. The Account Manager is required to proactively manage their sales pipeline, correspond with clients in-person, over the phone, and/or via email, handle client complaints, collect and analyze data, and improve the overall customer experience while driving sales for Brand+Aid. You will collaborate with other departments to prepare sales pitches, design client communication materials, and other similar tasks. You will meet with company executives as necessary to assess sales performance and strategy, develop short and long-term sales goals, and ensure the company’s sales goals are being met. You will meet with your Account Team as necessary to assess the overall health of the account group. The Account Manager will provide administrative support to the sales department and account executives while maintaining and growing their own book of business.
Brand+Aid is proud to be an equal-opportunity employer that values the diversity of all of our employees. We are as passionate about our brands as we are about creating a working environment centered around respect and inclusion. Our goal is for everyone to contribute, and career advancement is based on merit. We want everyone to reach their full potential!

Responsibilities:
● Communicate with clients to understand needs, address questions and move through the sales process.
● Build relationships with clients based on trust and respect.
● Collaborate with internal departments to facilitate client needs fulfi llment.
● Collect and analyze data to learn more about the client’s customer base and consumer behavior in general.
● Keep accurate and current account notes using the company’s CRM and messaging software.
● Maintain updated knowledge of company products and services.
● Resolve complaints and prevent additional issues by helping improve Company processes.
● Identify industry trends.
● Set quarterly meetings with clients and attend other client meetings as requested.
● Act as a client advocate with a focus on improving the buyer experience.
● Attend vendor meetings as requested via Zoom or Google Meet.
● Work closely with the client base to understand their timelines and priorities.
● Ensure client projects are on track, will meet all applicable timelines, and that sales goals are met or exceeded.
● Meet and exceed monthly, quarterly, and annual sales and margin goals.

Required Skills/Abilities:
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent sales and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Strong supervisory and leadership skills.
● Ability to prioritize tasks and delegate them when appropriate.
● Ability to function well in a high-paced and, at times, stressful environment.
● Proficient with Google Suite, Excel, and related software.
● Familiarity with Commonsku is preferred.

Education and Experience:
● A bachelor’s degree in business or a related fi eld is preferred.
● 3-5 years experience in the promotional products space.
● Excellent leadership, interpersonal, motivational, and communication skills.
● Strong analytical, decision-making, and problem-solving skills.
● Innovative and entrepreneurial mindset.
● Successful track record of hitting and exceeding monthly, quarterly, and annual sales targets.

Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.

Job Title: Business Development Account Executive

Department: Sales

Job Summary:
The role of the Business Development Account Executive is responsible for new business development for assigned territory. They will be responsible for creating and implementing a sales strategy, identifying target prospects and should be able to track and document their goals and progress. You will be responsible for managing your own territory and creating sales within your territory. You should have a demonstrated history of exceeding outside sales targets in the promotional products space. The BDAE should be tenacious in nature, acquiring business via cold outreach, warm lead, and/or referral. They should conduct a proactive, consultative needs analysis with new prospects. They should work with the Marketing Director and Director of Sales to create collateral to provide sales presentations and/or proposals to solicit new business. They should be well informed of our competition in assigned territory, in order to make sure we remain competitive. Travel as needed. We offer a competitive commission structure in addition to a salary pay based on experience. Brand + Aid is proud to be an equal opportunity employer that values the diversity of all of our employees. We are as passionate about our brands as we are about creating a working environment centered around respect and inclusion. Our goal is for everyone to contribute and advancement is based on merit. We want everyone to reach their full potential!

Responsibilities:
● Communicate with clients to understand needs, address questions and provide assistance throughout the sales process.
● Identifies, bids on, negotiates, and closes new sales opportunities
● Educate all potential customers on products and capabilities available
● Demonstrates the functions and utility of products or services to customers
● Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer related notes
● Provide accurate and detailed weekly forecast funnel of identifi ed and proposed opportunities in order to meet or exceed sales quota requirements
● Understand timelines and deliverables as provided by the management team, and prioritizes to maintain Brand+Aid level of service.
● Be informed on the latest industry developments by attending team meetings, vendor meetings via Zoom or Google Meet, and industry trade shows.
● Other tasks as assigned by management

Required Skills/Abilities:
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Expertise with record of successful sales achievement
● Strong analytical and problem-solving skills.
● Ability to travel, sometimes overnight
● Ability to prioritize tasks and to delegate them when appropriate.
● Ability to function well in a high-paced and at times stressful environment.
● Ability to work independently with minimal supervision.
● Proficient with Google Suite, Excel, and related software.

Education and Experience:
● A bachelor’s degree in business or a related fi eld.
● 3+ years experience working in the promotional products space or relevant work experience in B2B sales.
● Excellent leadership, interpersonal, motivational and communication skills.
● Strong analytical, decision-making, and problem-solving skills.
● Innovative and entrepreneurial mindset.

Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.

Job Title: Account Executive

Job Summary:

The role of the Account Executive is to develop and maintain relationships with key accounts and generate brand new business opportunities. The Account Executive is required to build from scratch, and proactively manage their sales pipeline, maintain long-term relationships, and provide the best experience possible. You will collaborate with other departments to prepare sales pitches, design client communication materials, and other similar tasks. You will lead and meet with your Account Team as necessary to assess sales performance and strategy, develop short and long-term sales goals, and ensure the company’s sales goals are being met. Brand + Aid is proud to be an equal opportunity employer that values the diversity of all of our employees. We are as passionate about our brands as we are about creating a working environment centered around respect and inclusion. Our goal is for everyone to contribute and advancement is based on merit. We want everyone to reach their full potential!

Responsibilities:

● Communicate with clients to understand needs, address questions and move through the sales process.

● Build relationships with clients based on trust and respect.

● Collaborate with internal departments to facilitate client need fulfillment.

● Collect and analyze data to learn more about the client’s customer base and consumer behavior in general.

● Keep accurate and current account notes using the company’s CRM and messaging software.

● Maintain updated knowledge of company products and services.

● Resolve complaints and prevent additional issues by helping improve Company processes.

● Identify industry trends.

● Demonstrate a strong knowledge of the promotional products industry.

● Act as a client advocate with a focus on improving the buyer experience.

● Attends vendor meetings as requested via Zoom or Google Meet.

● Represent the company at trade shows and industry events.

● Work closely with client base to understand their timelines and priorities

● Ensure client projects are on track, will meet all applicable timelines, and that sales goals are met or exceeded.

● Meet and exceed monthly, quarterly, and annual sales and margin goals.

● Must participate in strategic and goal planning exercises.

● Sets quarterly meetings with clients, and attends other client meetings as requested.

● Other duties and responsibilities as assigned.

Required Skills/Abilities:

● Excellent verbal and written communication skills.

● Excellent interpersonal and customer service skills.

● Excellent sales and customer service skills.

● Excellent organizational skills and attention to detail.

● Excellent time management skills with a proven ability to meet deadlines.

● Strong analytical and problem-solving skills.

● Strong supervisory and leadership skills.

● Ability to prioritize tasks and delegate them when appropriate.

● Ability to function well in a high-paced and, at times, stressful environment.

● Ability to think strategically and execute tactics.

● Proficient with Google Suite, Excel, and related software.

Education and Experience:

● A bachelor’s degree in business or a related field.

● 5-7 years experience in the promotional products space.

● Excellent leadership, interpersonal, motivational and communication skills.

● Strong analytical, decision-making, and problem-solving skills.

● Innovative and entrepreneurial mindset.

● Successful track record of hitting and exceeding monthly, quarterly and annual sales targets.

Physical Requirements:

● Prolonged periods of sitting at a desk and working on a computer.

● Must be able to lift up to 15 pounds at time

Sales Specialist

ABOUT US

For more than 77 years, Positive Promotions has delivered solutions for promotional, educational, wellness, safety, recognition, and reward activities for businesses, large and small. We are an industry leader serving schools, the healthcare market, community organizations, nonprofits, and corporate clients. Positive Promotions manufactures and distributes world-class products in a 100,000 square ft. Facility that includes warehousing, decorating capabilities, kitting and fulfillment and creative in-house designers.

Founded on creativity and customer-centric principles, we specialize in offering an exceptional range of branded merchandise, recognition gifts, educational tools, and quality wearables. We take pride in our ability to simplify the selection and fulfillment process for our clients, becoming a one-stop shop for awareness, promotional and recognition campaigns.

Most of our competitors outsource their orders to other vendors to print merchandise and drop ship. We have full-scale in-house operations and manufacturing capabilities which provides an unbelievable competitive advantage and endless merchandise solutions for the customers we serve, in addition to having access to the vast promotional products industry sources. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

We are seeking dynamic and driven Sales Specialists to join our vibrant team and to support our mission: “Whatever it takes to get the job done.” Join us and be part of a company that values innovation, customer satisfaction, and, above all, the power of positive recognition. At Positive Promotions, we don’t just sell products, we support key national initiatives, build brands, promote positive messaging, and create meaningful experiences that celebrate hard work and achievements.

Embark on a fulfilling career journey where your efforts make a real difference in the $26.1 BILLION nationwide promotional products industry.

• No Cold Calling! Positive Promotions has a marketing staff and marketing programs dedicated to providing you leads, so you don’t have to cold call.
• A guaranteed salary base salary PLUS commissions PLUS excellent bonus plans. Average TOP Sales Producers earn over $100,000 per year!
• You’ll be selling necessary and meaningful products to our B2B customers. The products we offer and provide are a key part our clients employee recognition programs and provide a way to say thank you every day with merchandise that is very appreciated by employees.

JOB DESCRIPTION

Our amazing team of Sales Specialists are responsible for managing, enhancing, and growing Positive Promotions existing clients and managing your assigned accounts. As part of this team, you’ll be responsible for growing our clients’ revenue by providing excellent customer service, uncovering customer needs during discovery calls, and proposing solutions to address their pain points. Come join our family and be a part of a fun, collaborative inside sales team environment!

Key Responsibilities

• Balance selling skills with a customer service aspect.
• Become an expert in Positive Promotions exclusive product line while possessing the ability to translate that knowledge into accurate and meaningful product recommendations for our clients.
• Establish and maintain effective working relationships with team members and departments to provide the best customer service experience to our clients.
• Maintain a high-level of professionalism in daily interactions with customers, co-workers, superiors, etc.
• Follow all policies and procedures to ensure accuracy and consistency.
• Demonstrate a strong customer focus and commitment to quality.
• Create a need and value proposition for products and services.

Skills

• Computer proficiency required; experience with ERP (AS400) and CRM is a plus.
• Embraces coaching and on-going training.
• Team player mindset.
• Exceptional time management and multitasking skills required
• Excellent listening & relationship building skills.
• Ability to consult with the customer through probing questions
• Exceeds Sales Quota & Wants MORE
• Excellent Verbal & Written Communication Skills
• Ability to present solutions to customers

Key Measures of Success

• Manage and develop assigned accounts and leads while meeting expectations for monthly salesquotas and CRM activity quotas.
• Maintain a high activity of calls & talk time
• Ability to multi-task and function within Positive Promotions key technology components – CRM, Order Entry Platforms & Virtual Proofs
• Ability to meet and exceed all performance criteria and utilize feedback for further development.

Who you Are

• Highly motivated professional with excellent communication skills
• Capability to excel in a goal and service-oriented environment.
• Proactive & Takes Initiative
• Prior customer service or business to business salesexperience is desirable.
• Strong Closer Throughout the Sales Process
• History of High Performance

Company Description:
Creative Resources is one of the most respected companies in the promotional products industry. We are passionate about helping our clients make powerful impressions using branded merchandise. Cultivating a vibrant inclusive culture that empowers to thrive both personally and professionally. Growth is our goal, and we are looking for hard-working career-minded individuals to join our team. We believe in the right talent while creating an environment where you can thrive.

Job Description:
We are seeking a dynamic results-driven Sales Director to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective market
analysis, account management, managing a sales team, and offering exceptional customer service. Candidate will provide creative solutions while increasing top-line
revenue growth, customer acquisition levels and profitability. This position would actively sell along with managing the sales team. Create the WOW factor while giving our clients strategic partnership and peace of mind. We are here to tell stories through branded products and packaging.

Responsibilities:
• Direct, coach, mentor the sales team to ensure that goals are met.
• Conduct inside and outside sales activities to generate leads and drive revenue
• Perform cost-benefit and need analysis closing sales
• Utilize CRM technology sales tools and platforms to manage customer accounts and sales team
• Analyze market trends and customer needs to tailor sales strategies
• Maintain strong relationships with existing clients through proactive account management
• Follow activities from lead generation, quotes, order management to shipping. Following the process from beginning to end.
• Cultivating existing customer relationships and onboarding new customers
• Present, promote while staying educated on best practices and promotional product trends and products.
• Create and develop creative product and process solutions
• Maintain ownership of all projects and processes

Experience and Skills:
• Proven experience in promotional product sales with management experience.
• Strong ability to market products effectively and meet sales targets
• Proficiency in CRM software and Acumatica experience a plus!
• Ability to analyze market data and trends to develop strategic sales plans
• Experience in account management and providing exceptional customer service
• Excellent organizational skills, attention to detail and follow-up with a positive communication skills.
• Ability to maintain a consistent, positive attitude
• Desire and ability to multi-task while meeting deadlines
• Proficiency in Microsoft 365. Team, PowerPoint, Excel, SharePoint, word
• Proven history of sales growth management
• Competitive mindset to close sales while maintaining a team-oriented attitude

If you are a motivated individual with a passion for sales and possess the skills mentioned above, we invite you to apply for this exciting opportunity. Join us in driving success through
innovative sales strategies and superior customer service. All while Creating the WOW factor for our clients.

Job Types: Full-time

Benefits for Full Time employees:
• Health insurance
• Dental insurance
• Health savings account
• Vision insurance
• Life insurance
• Paid time off
• 401(k)
• Professional development assistance
• Flexible schedule
• Referral program
• Travel reimbursement

Compensation Package:
• Bonus opportunities
• Base plus Commission

Experience:
• Promotional Product: 5 years (Required)
• Management Experience: 2 years

Work Location: Remote

About Us:

For more than 77 years, Positive Promotions has delivered solutions for promotional, educational, wellness, safety, recognition, and reward activities for businesses, large and small. We are an industry leader serving schools, the healthcare market, community organizations, nonprofits, and corporate clients. Positive Promotions manufactures and distributes world-class products and sells both retail and wholesale to other nationwide distributors. Founded on creativity and customer-centric principles, we specialize in offering an exceptional range of branded merchandise, recognition gifts, educational tools, and quality wearables. We take pride in our ability to simplify the selection and fulfillment process for our clients, becoming a one-stop shop for awareness, promotional and recognition campaigns. At the heart of our success is a team dedicated to understanding and fulfilling our clients’ needs. We believe in the power of recognition, which is reflected in the products we offer and the services we render. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

We seek a dynamic and driven Apparel Marketing Manager to join our vibrant team and to support our mission: “Whatever it takes to get the job done.” Join us and be part of a company that values innovation, customer satisfaction, and, above all, the power of positive recognition. At Positive Promotions, we don’t just sell products, we support key national initiatives, build brands, promote positive messaging, and create meaningful experiences that celebrate hard work and achievements. Embark on a fulfilling career journey where your efforts make a real difference in the $26.1 BILLION nationwide promotional products industry.

JOB DESCRIPTION

As the Apparel Marketing Manager, you will work side by side under the direction of our Director of Wearables and Merchandising (DWM).

Key Responsibilities:

• Own the Apparel catalog – products, merchandising, pricing, promotions, etc.
• Manage catalog drops as required by DWM.
• Identify and define new products to add to the site and campaigns
• Develop pricing for all Apparel products added to website and campaigns
• Continuously evaluate and improve processes and workflows to increase efficiency and productivity within the department.
• Evaluate upcoming season trends in partnership with DWM
• Responsible for meeting margin requirements per category
• Direct all proprietary Apparel product development
• Provide directions for colors, patterns, themes
• Drive Apparel assortment/selection for all sales channels
• Recommend items for specific client requests and opportunities in ad hoc presentations and company stores
• Provide creative direction for all product shoots for individual product shots, lifestyle images, etc.
• Provide directions on headlines, copy, callouts, etc.
• Categorize and rank all products on website
• Oversee quoting of Apparel for large and/or complex opportunities
• Present to Clients with Sales on large opportunities and company stores.
• Meet with Apparel manufacturers and wholesalers and negotiates as needed
• Stay on top of trends in the retail market and translates those trends to the Positive Promotion client base – retail shopping, social media, industry, and color trends, etc.
• Oversee Apparel team’s responses to Zendesk tickets related to Apparel
• Understanding of the competitive landscape and customer to identify opportunities for growth and improvement in the product category.
• In partnership with our Sales, Marketing and Supply Chain teams collaborate to recognize market trends to ensure the merchandising strategy is competitive.
• Other assignments as necessary

Skills

• Proficiency in Excel
• Strong critical thinking, analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a cross-functional team environment.
• Strong organizational and time management skills.
• Previous experience in the apparel industry required.
• Previous experience working in merchandising.
• Excellent verbal and written ability; Adept at presenting information and storytelling.
• Ability to align with, collaborate and influence cross functional partners and peers.
• Ability to influence without authority across and up.

Who You Are

• Passionate about products.
• Courageous and confident; able to show up in front of senior leadership.
• Candidate with a bachelor’s degree in marketing management or fashion merchandising and 5+ years of related experience.
• Able to work a flexible schedule based on department and company needs.

Client Success Specialist

Are you looking to help companies “Live their Brand” through a multitude of solutions that include branded merchandise, reward & recognition technology and programs, eCommerce platforms and creative communication campaigns—all designed to impact employees, channel partners and clients? At Summit, we pride ourselves in “Relentlessly Hunting for the Wow” for our teams and our clients. We believe that serving our clients starts internally with happy teams who feel appreciated and “Win as a Team”.

Summit Group is looking for a Client Success Specialist – a vital part of the Client Success Team. The Client Success Specialist (CSS) is responsible for supporting the Client Success Team sales activities, specifically generating ideas for revenue growth, creating client presentations, sourcing and merchandising products, and managing various projects. Ideally, the CSS helps the Client Success Team grow their business and provide a top-notch client experience. We are seeking candidates in the Atlanta or North Arkansas areas.

PRIMARY RESPONSIBILITIES:

• Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue.
• Create solutions based on client needs, to include researching information from suppliers, including costs, availability, and delivery schedule.
• Follow trends in the marketplace to best develop creative merchandise solutions.
• Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
• Participate in sales/supplier/client meetings to increase product and solutions knowledge.
• Create and design artwork for client orders and develop client proposals/presentations in Adobe Illustrator, PowerPoint and other programs.
• Be people-oriented, client-focused, and assertive in developing client and supplier relationships.

What does it take to be a successful Client Success Specialist?

• Creativity
• Initiative
• Results-driven
• Teamwork
• Problem-solving
• Relationship-building
• Attention to Detail

KNOWLEDGE & EXPERIENCE PREFERRED:

• Experience preferred in: B2B sales, inside sales, sales support, public relations, branded merchandise or marketing services
• Microsoft Office proficiency
• Bachelor’s degree preferred but applicable experience will be considered

We believe in building Better Lives for our associates and offering excellent benefits and perks, to include:

• Comprehensive benefits package
• Flexible PTO Program (vacations are encouraged!)
• 401K retirement account to include an employer match
• Wellness initiatives

Culture means everything to us. Working at Summit will give you the opportunity to be around the best team members who are serious about family, values, and success. Together, the Summit family works hard to make our vision come alive, constantly finding ways to Build Stronger Brands to Create Richer Lives and a Better World.

Consider being a part of this exciting journey and join our dynamic, growing team today!

Location: Dallas, TX

Reports to: Sales Manager, Business Development

Job Summary:

PPAI is seeking a highly motivated and results-driven Account Manager to join our team. This role will be instrumental in driving growth and retention through building and maintaining strong relationships with key members and stakeholders. The ideal candidate will have experience in account management, advertising sales, tradeshows and a strong ability to identify opportunities to enhance member satisfaction and engagement.

This role offers a dynamic opportunity for a highly motivated individual to make a significant impact on growth and success of the organization by driving membership engagement and satisfaction.

Key Responsibilities:

Sales/ Account Management (70%)

• Harness the power of a consultative sales approach, tailoring sales methodologies to meet the unique needs of customers. Sell exhibit space, sponsorships, and advertising for association media, events, tradeshows, and other identified items with finesse and expertise.
• Drive maximum revenue growth within the territory by expanding diversified revenue streams while strictly adhering to pricing guidelines for optimal results.
• Utilize CRM, sales platforms, and departmental processes to streamline operations and drive overall company success.

Relationship Management (20%)

• Cultivate and maintain strong relationships with key decision-makers and influencers through continuous and effective communication strategies.
• Ensure comprehensive coverage of the target market, actively pursuing new business opportunities and promptly engaging with all prospects and leads.

Industry Knowledge (10%)

• Stay at the forefront of clients’ businesses, competitors, and industry trends to provide informed solutions and maintain a competitive edge.

Experience Requirements:

• Bachelor’s degree in business-related field is preferred.
• A strong track record of at least 5 years in account management, demonstrating revenue growth, strategic thinking and exceptional customer service skills.
• Strong communication skills and time management abilities.
• Proficient in Microsoft Office Suite and Hubspot.
• Must be able to travel 10% of the year.

Knowledge, Skills, and Abilities:

• Excellent customer services and negotiation skills.
• Effective analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with industry standards and regulations.

Specific Qualifications:

• 5+ years of experience in account management or client-facing role.
• Ability to analyze data and metrics to optimize account management strategies and improve member engagement.
• Comfortable managing multiple accounts and priorities while maintaining focus on high-value strategic initiatives.
• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans.
• Proven track record of exceeding sales plans.

Preferred Qualifications:

• Knowledge of how member associations operate, including membership tiers, fees, services, and engagement strategies.
• Ability to collaborate effectively with marketing, finance, media, event planning, and other teams to deliver value to our members.

Association Wide Responsibilities & Values (expectations of everyone):

• Provide honest and ongoing communication as needed to support success throughout the organization
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status:

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary + Commission
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Not Flexible
• Work Location: Position is preferred to work from HQ location with Hybrid Remote Work Model, however, Remote will be considered.

Physical Activity:

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement) Travel to and work offsite at PPAI tradeshows and events and customer visits as required. Requires extended work hours beyond an 8-hour workday.

Work Environment:

• Office environment: Yes/Hybrid
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Multiple days per trip, up to 10%

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org